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On the recordRead 9 Oct 202615 facts
Pony Express HQ
San Mateo, California, USA
Plans and prices
100 free credits
Free
100 credits · no subscription · credits stay while account is active
Read 9 Oct 2026 · getponyexpress.com
250 credits
$13one-time
250 credits · 5.2¢ per text
Read 9 Oct 2026 · getponyexpress.com
500 credits
$24one-time
500 credits · 4.8¢ per text
Read 9 Oct 2026 · getponyexpress.com
1,000 credits
$43one-time
1,000 credits · 4.3¢ per text
Read 9 Oct 2026 · getponyexpress.com
2,000 credits
$79one-time
2,000 credits · 3.95¢ per text
Read 9 Oct 2026 · getponyexpress.com
5,000 credits
$179one-time
5,000 credits · 3.58¢ per text
Read 9 Oct 2026 · getponyexpress.com
10,000 credits
$339one-time
10,000 credits · 3.39¢ per text
Read 9 Oct 2026 · getponyexpress.com
25,000 credits
$614one-time
25,000 credits · 2.46¢ per text
Read 9 Oct 2026 · getponyexpress.com
50,000 credits
$995one-time
50,000 credits · 1.99¢ per text
Read 9 Oct 2026 · getponyexpress.com
On the record
- Company
- The service is operated by Pony Express HQ, INC., and the privacy policy identifies the company as based in San Mateo, California.getponyexpress.com · read 9 Oct 2026
- Credit expiry
- Credits stay on the account while active, defined as sending at least one group message in the prior six months.getponyexpress.com · read 9 Oct 2026
- Credit usage
- An SMS segment costs one credit and an MMS costs two credits; long messages and emoji can split an SMS into multiple segments.getponyexpress.com · read 9 Oct 2026
- Data sharing
- The privacy policy says the company does not sell personal information or share customer data with third parties for advertising purposes.getponyexpress.com · read 9 Oct 2026
- Integration limit
- The maker says the Zapier connection requires a Zapier account and is an extra step compared with a native integration.getponyexpress.com · read 9 Oct 2026
- Integrations
- The product offers a Zapier app with triggers for incoming messages, new contacts, new subscribers, and opt-outs, plus actions including sending SMS and group broadcasts.getponyexpress.com · read 9 Oct 2026
- Intended users
- The maker describes the product as built for non-technical teams and lists churches, HOAs, tutoring centers, small businesses, campaigns, and other organizations as use cases.getponyexpress.com · read 9 Oct 2026
- Messaging
- The platform supports two-way SMS, MMS, scheduled texts, contact groups, keyword auto-replies, CSV imports, and an embeddable web opt-in widget.getponyexpress.com · read 9 Oct 2026
- Number
- Each account includes one dedicated US local or toll-free number at no monthly charge while the account is active.getponyexpress.com · read 9 Oct 2026
- Opt-in compliance
- The service requires recipient consent and automatically handles STOP opt-outs; purchased and scraped lists are prohibited.getponyexpress.com · read 9 Oct 2026
- Privacy and security
- The maker says customer data is encrypted in transit with TLS and at rest with AES-256, passwords are hashed and salted, and infrastructure is hosted in the United States.getponyexpress.com · read 9 Oct 2026
- Product
- Pony Express HQ is an online SMS marketing platform for businesses and organizations to send messages to groups and manage replies.getponyexpress.com · read 9 Oct 2026
- Support
- Customers can contact a person through the dashboard chat or contact page, and the maker lists [email protected] and +1 855 611 8895.getponyexpress.com · read 9 Oct 2026
- Team
- Team logins and team members are unlimited, and replies appear in a shared inbox.getponyexpress.com · read 9 Oct 2026
