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On the recordRead 12 Oct 202620 facts
Tendfor Contact Center
Tendfor Contact Center · The Netherlands · founded 2010
On the record
- Administration
- A web administration interface supports queue, routing, IVR, and user configuration, with PowerShell support.anywhere.now · read 12 Oct 2026
- AI alignment
- The maker says Tendfor is designed to align with Microsoft Copilot Studio and Azure AI services for AI-powered workflows and automation.anywhere.now · read 12 Oct 2026
- Attendant console
- Attendants and operators can see user presence and availability, transfer calls, and search the directory in Teams.anywhere.now · read 12 Oct 2026
- Attendant tools
- Attendants can view users’ presence and availability, transfer calls, and search the directory in Teams.anywhere.now · read 12 Oct 2026
- Audience
- Tendfor is designed for organizations that value simplicity, mobility, and operational control, including teams working remotely or in hybrid setups.anywhere.now · read 12 Oct 2026
- Channels
- Supported channels include voice, Microsoft Teams Chat, web chat, WhatsApp, and Facebook Messenger.anywhere.now · read 12 Oct 2026
- Cloud foundation
- Tendfor is built on Microsoft 365 and Azure, with a scalable architecture for growing teams and enterprise communications.anywhere.now · read 12 Oct 2026
- CRM integrations
- The maker names Microsoft Dynamics 365 and Salesforce as CRM and business-system integrations.anywhere.now · read 12 Oct 2026
- Digital channel scope
- omnichannelanywhere.now · read 23 Sep 2026
- Inbound calling
- Yesanywhere.now · read 23 Sep 2026
- Intended users
- Tendfor is designed for organizations using Microsoft Teams, including contact center agents, attendants, operators, and IT teams.anywhere.now · read 12 Oct 2026
- IVR builder
- Yesanywhere.now · read 23 Sep 2026
- Product
- Tendfor is a Microsoft Teams-native omnichannel contact center and attendant console for managing voice and digital customer communication.anywhere.now · read 12 Oct 2026
- Proof of concept
- AnywhereNow offers a complimentary proof of concept for Tendfor; the page does not specify a trial duration.anywhere.now · read 12 Oct 2026
- Remote work
- Agents can work across Teams, mobile, web, and Windows clients while remaining connected to queues and customer conversations.anywhere.now · read 12 Oct 2026
- Reporting
- Interactive dashboards and web-based wallboards provide real-time visibility into queues, performance, and customer demand.anywhere.now · read 12 Oct 2026
- Routing
- It offers intelligent queues, skills-based routing, IVRs, and presence-aware distribution.anywhere.now · read 12 Oct 2026
- Security
- AnywhereNow says its Dialogue Cloud platform is delivered from Microsoft Azure and that ISO and NEN certifications support data safety.anywhere.now · read 12 Oct 2026
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