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- TeamViewer DEX
On the recordRead 2 Oct 202614 facts
TeamViewer DEX
Göppingen, Germany
Plans and prices
Enterprise
Priced on request
Includes Standard features · Business Impact · Instruction Scheduling · Hub automations library
Read 2 Oct 2026 · teamviewer.com
Enterprise Plus
Priced on request
Includes Enterprise features · Network connectivity and unified communications · Software Reclaim · Force deploy patches
Read 2 Oct 2026 · teamviewer.com
Standard
Priced on request
Intelligent Insights · Endpoint Troubleshooting Quick Start DEX Pack · Endpoint Automation Single Use-Case · M365 monitoring dashboard and crowd data
Read 2 Oct 2026 · teamviewer.com
On the record
- AI data protection
- TeamViewer says customer data processed by its DEX AI features is not used to train TeamViewer AI models and that AI data is encrypted in transit and at rest.teamviewer.com · read 2 Oct 2026
- Automation
- Endpoint Automation uses policies and rules to verify or enforce device states and provides device state reports and real-time visibility.teamviewer.com · read 2 Oct 2026
- Experience analytics
- Experience Analytics displays endpoint performance, responsiveness, and stability metrics, with device history and real-time diagnostic insights.teamviewer.com · read 2 Oct 2026
- Integrations
- The product pages identify integrations for Microsoft Intune, ServiceNow, Salesforce, Splunk, and BigPanda.teamviewer.com · read 2 Oct 2026
- Intelligence
- Intelligent Insights combines predictive, causal, and generative AI to analyze trends and identify root causes.teamviewer.com · read 2 Oct 2026
- Microsoft 365 monitoring
- The Exoprise-powered monitoring provides visibility into Microsoft 365 performance and outages, with alerts, network path analysis, usage and license insights, and security event correlation.teamviewer.com · read 2 Oct 2026
- Purpose
- TeamViewer DEX is a proactive IT platform for monitoring digital employee experience and solving IT problems before they affect users.teamviewer.com · read 2 Oct 2026
- Salesforce integration
- The Salesforce Agentforce IT Service integration provides real-time endpoint visibility, automated remediation, ticket workflows, AI-generated summaries, and escalation to remote access within Salesforce.teamviewer.com · read 2 Oct 2026
- Security and compliance
- TeamViewer says it is certified to ISO/IEC 27001 and audited for SOC 2 and SOC 3 compliance.teamviewer.com · read 2 Oct 2026
- Support
- TeamViewer directs DEX customers to its support portal for DEX product support information.teamviewer.com · read 2 Oct 2026
- Troubleshooting
- Endpoint Troubleshooting helps identify and resolve issues, including responding to security incidents and resolving problems across endpoints.teamviewer.com · read 2 Oct 2026
- Who it is for
- TeamViewer describes DEX as helping IT teams keep workforces productive across endpoints through proactive monitoring and automated remediation.teamviewer.com · read 2 Oct 2026
