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ManageEngine DEX Manager Plus
What it is
ManageEngine DEX Manager Plus collects endpoint experience data and provides analytics for teams responsible for employees’ digital journeys. Its DEX Score combines performance, sentiment, and stability measures. Monitoring covers application crashes, hardware resource use, device reliability, responsiveness, and employee sentiment. Related alerts are grouped into prioritized insights for troubleshooting and root-cause analysis. No-code workflows can clear temporary files, restart services, and apply fixes across device groups. The action library includes collectors, workflows, scripts, and dashboards, with PowerShell, Batch, and CMD support. Active Directory integration can import domain-linked devices, build groups from organizational units, and deploy agents with existing credentials. Cloud deployment uses a browser console, endpoint agents, and an optional distribution server for remote offices. Agents are documented for Windows, macOS, and Linux. A 30-day trial covers unlimited devices, while cloud service is subscription-only. Listed Professional Edition prices start at $49 a month for 50 computers and one technician.
For and against
For
- Combines performance, sentiment, and stability scoring
- Monitors applications, hardware, and reliability
- No-code workflows automate remediation
- Active Directory deployment support
- 30-day trial for unlimited devices
Against
- Cloud service is subscription-only
- Professional Edition starts at $49 a month
- AI prompts may involve third-party providers
- Agent documentation covers three operating systems
The verdict
DEX Manager Plus combines experience measurement, issue prioritization, and automated remediation for managed endpoints. Its subscription cloud model and listed per-computer pricing are important considerations for deployment planning.
Who it suits
DEX Manager Plus is aimed at IT operations, support, end-user computing, and digital workplace transformation teams managing devices and employee experience.
Plans and prices
Professional Edition — 50 computers (with 1 technician)
50 computers · 1 technician
Read 29 Sep 2026 · manageengine.com
Professional Edition — 50 computers (with 1 technician)
50 computers · 1 technician
Read 29 Sep 2026 · manageengine.com
Professional Edition — 100 computers (with 1 technician)
100 computers · 1 technician
Read 29 Sep 2026 · manageengine.com
Professional Edition — 100 computers (with 1 technician)
100 computers · 1 technician
Read 29 Sep 2026 · manageengine.com
Professional Edition — 250 computers (with 1 technician)
250 computers · 1 technician
Read 29 Sep 2026 · manageengine.com
Professional Edition — 250 computers (with 1 technician)
250 computers · 1 technician
Read 29 Sep 2026 · manageengine.com
Professional Edition — 500 computers (with 1 technician)
500 computers · 1 technician
Read 29 Sep 2026 · manageengine.com
Professional Edition — 500 computers (with 1 technician)
500 computers · 1 technician
Read 29 Sep 2026 · manageengine.com
Professional Edition — 1000 computers (with 1 technician)
1000 computers · 1 technician
Read 29 Sep 2026 · manageengine.com
On the record
- Automation
- No-code workflows can trigger actions such as clearing temporary files or restarting services, and can apply fixes across device groups.manageengine.com · read 29 Sep 2026
- Cloud architecture
- The cloud service uses a browser-accessible web console, endpoint agents, and an optional distribution server for remote offices.manageengine.com · read 29 Sep 2026
- Cloud pricing limitation
- The pricing page states that cloud service is available only on subscription.manageengine.com · read 29 Sep 2026
- Directory integration
- Active Directory integration supports importing domain-linked devices, creating groups based on organizational units, and deploying agents with existing credentials.manageengine.com · read 29 Sep 2026
- Experience scoring
- Its DEX Score combines performance, sentiment, and stability metrics to quantify employee digital experience.manageengine.com · read 29 Sep 2026
- Extensibility
- The action library includes prebuilt collectors, workflows, scripts, and dashboards, with support for PowerShell, Batch, and CMD formats.manageengine.com · read 29 Sep 2026
- Intended users
- The vendor describes the product as intended for IT operations and support, end user computing, and digital workplace transformation teams.manageengine.com · read 29 Sep 2026
- Issue diagnosis
- It groups related alerts and provides prioritized insights to support troubleshooting and root cause analysis.manageengine.com · read 29 Sep 2026
- Monitoring
- The product monitors application crashes, hardware resource use, device reliability, responsiveness, and employee sentiment.manageengine.com · read 29 Sep 2026
- Operating systems
- The vendor documents DEX Manager Plus agents for Windows, macOS, and Linux computers.manageengine.com · read 29 Sep 2026
- Purpose
- DEX Manager Plus collects endpoint experience data and provides actionable analytics to monitor, manage, and optimize employee digital journeys.manageengine.com · read 29 Sep 2026
- Security consideration
- The terms for AI sensor generation state that prompts may be processed by Zoho’s own language model and third-party AI providers such as OpenAI.manageengine.com · read 29 Sep 2026
- Support
- ManageEngine offers support requests, technical support by telephone, training and certification, and personalized product demos.manageengine.com · read 29 Sep 2026
- Trial
- The signup page offers a 30-day free trial for unlimited devices.manageengine.com · read 29 Sep 2026
