eG Enterprise
Singapore
What it is
eG Enterprise is an application and infrastructure monitoring platform from eG Innovations, founded in 2001 and headquartered in Singapore. It correlates user experience, application behavior, and infrastructure health to help identify causes of slow applications. Java and .NET transaction tracing covers application errors, database queries, and remote service calls across tiers. Agentless digital user experience monitoring identifies slow pages, affected locations, and whether delays arise from browsers, networks, content, or servers. The Web App Simulator records and replays journeys, runs scripts from multiple locations, and captures failure screenshots. Coverage spans more than 650 technologies, including cloud, virtualization, operating systems, storage, networks, custom applications, and containers. Deployment can be SaaS or on premises, with agent and agentless modes. Pricing starts at $100/mo; a 21-day trial is listed.
For and against
For
- Traces Java and .NET transactions
- Agentless user-experience monitoring
- Synthetic journey recording and replay
- Supports more than 650 technologies
- SaaS and on-premises deployment
Against
- No free plan
- Pricing varies by monitored infrastructure
- SaaS retention ranges from 42 days to one year
- Starting price is $100/mo
The verdict
eG Enterprise links application, user, and infrastructure signals for diagnosing performance issues. Its broad deployment and technology coverage come with pricing that varies by monitored resources.
Who it suits
It suits IT operations, architects, SREs, SMEs, DevOps personnel, and developers. Organizations can use SaaS, on-premises, cloud, hybrid-cloud, or mixed environments.
Plans and prices
Subscription
Price varies by monitored operating systems, storage devices, and hypervisors
Read 5 Oct 2026 · eginnovations.com
SaaS/Cloud
Price varies by monitored operating systems, storage devices, and hypervisors
Read 5 Oct 2026 · eginnovations.com
On the record
- Application tracing
- It traces Java and .NET transactions across application tiers, including application errors, database queries, and remote service calls.eginnovations.com · read 5 Oct 2026
- Company history
- eG Innovations says it was founded in 2001.eginnovations.com · read 5 Oct 2026
- Data retention
- The pricing page says on-premises historical data can be retained indefinitely subject to database capacity, while SaaS retention ranges from 42 days for raw data to one year for trends.eginnovations.com · read 5 Oct 2026
- Deployment
- eG Enterprise can be deployed as SaaS or on-premises, and the company describes support for cloud, hybrid cloud, and on-premises environments.eginnovations.com · read 5 Oct 2026
- Integration
- The product integrates with service desk and trouble-ticketing tools for closed-loop incident management, as well as orchestration tools and DevOps toolchains.eginnovations.com · read 5 Oct 2026
- Intended users
- eG Innovations says its products are used by IT operations, IT architects, SREs, SMEs, DevOps personnel, and developers.eginnovations.com · read 5 Oct 2026
- Monitoring modes
- It supports both agent and agentless monitoring; the company recommends agentless monitoring for network, storage, virtualization, and cloud resources.eginnovations.com · read 5 Oct 2026
- Purpose
- eG Enterprise correlates user experience, application behavior, and infrastructure health to help identify why applications are slow.eginnovations.com · read 5 Oct 2026
- Real user monitoring
- Its agentless digital user experience monitoring identifies slow URLs and pages, affected locations, and whether delays stem from browsers, networks, content, or server processing.eginnovations.com · read 5 Oct 2026
- Security and compliance
- eG Innovations states that it is certified to ISO/IEC 27001:2022, passed a SOC 2 Type 2 audit, and is GDPR compliant.eginnovations.com · read 5 Oct 2026
- ServiceNow
- The ServiceNow integration can automatically create and update incidents based on eG Enterprise analysis of server, network, and application health.eginnovations.com · read 5 Oct 2026
- Support
- The company reports 14 local offices providing regional support and 11 local languages spoken for support.eginnovations.com · read 5 Oct 2026
- Synthetic monitoring
- The Web App Simulator can record and replay user journeys, run scripts from multiple locations, and capture screenshots when failures occur.eginnovations.com · read 5 Oct 2026
- Technology coverage
- The product supports more than 650 technologies across applications, cloud environments, virtualization, operating systems, storage, networks, custom applications, and containers.eginnovations.com · read 5 Oct 2026
