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On the recordRead 4 Oct 202613 facts
Teams Voice Recording
Plans and prices
Business
Priced on request
Multiple teams · higher recording volume · extended retention and storage
Read 4 Oct 2026 · teamsvoicerecording.com
Enterprise
Priced on request
Organization-wide coverage · high user counts and recording volume · long-horizon retention · priority US-based support
Read 4 Oct 2026 · teamsvoicerecording.com
Team
Priced on request
Smaller in-scope groups · standard retention · transcription and SharePoint archiving
Read 4 Oct 2026 · teamsvoicerecording.com
On the record
- Archiving
- Recordings and transcripts upload to a SharePoint document library in the customer's Microsoft 365 tenant.teamsvoicerecording.com · read 4 Oct 2026
- Audio capture
- The service records combined and per-participant audio.teamsvoicerecording.com · read 4 Oct 2026
- Certification status
- The security page says SOC 2 or ISO 27001 certifications on its roadmap are described as planned or in progress, not as achieved.teamsvoicerecording.com · read 4 Oct 2026
- Customer responsibility
- Customers assign Teams compliance policies and own their Microsoft 365 configuration, access policies, consent practices, and overall compliance program.teamsvoicerecording.com · read 4 Oct 2026
- Data residency
- The dedicated recording server is hosted in the United States and managed by a US-based team.teamsvoicerecording.com · read 4 Oct 2026
- Included usage
- Every plan includes unlimited recording for in-scope users, with no per-call meter.teamsvoicerecording.com · read 4 Oct 2026
- Intended users
- The company describes the service for regulated organizations and names healthcare, financial services, legal, and contact centers as target industries.teamsvoicerecording.com · read 4 Oct 2026
- Managed service
- The provider provisions, hosts, monitors, patches, and supports a dedicated server for each client.teamsvoicerecording.com · read 4 Oct 2026
- Purpose
- The service automatically records Microsoft Teams calls for compliance and archives recordings and transcripts.teamsvoicerecording.com · read 4 Oct 2026
- Recording triggers
- The bot can join through a compliance policy, manual/API join, Exchange calendar auto-join, or direct 1:1 calls.teamsvoicerecording.com · read 4 Oct 2026
- Security controls
- The company states that data moving between the service and the customer’s tenant is encrypted in transit, and access is governed through Microsoft 365 and SharePoint permissions.teamsvoicerecording.com · read 4 Oct 2026
- Security isolation
- Each client’s processing, recordings, and transcripts run on a dedicated single-tenant server without co-mingling client data.teamsvoicerecording.com · read 4 Oct 2026
- Transcription
- Azure AI Speech-to-Text with speaker diarization produces searchable, speaker-attributed transcripts.teamsvoicerecording.com · read 4 Oct 2026
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