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On the recordRead 12 Oct 202622 facts
TapHTML
Plans and prices
Free
Free
Free widget; no further limits stated
Read 12 Oct 2026 · taphtml.com
On the record
- Audience
- The Firefox listing describes the extension as intended for website owners and support teams managing visitor conversations.addons.mozilla.org · read 12 Oct 2026
- Browser extensions
- Chrome and Firefox extensions let support teams manage chats from a browser sidebar.taphtml.com · read 12 Oct 2026
- Customization
- The dashboard lets users customize widget branding, colors, status text, messages, and input controls.taphtml.com · read 12 Oct 2026
- Data handling
- The privacy policy says Oracle hosts core infrastructure in Mumbai, while Cloudflare provides CDN and security services.taphtml.com · read 12 Oct 2026
- Data practices
- TapHTML says it does not track visitors, sell user metrics, enable tracking cookies, or use data for targeted advertising.taphtml.com · read 12 Oct 2026
- Email replies
- Users can reply to visitors by email through Gmail, with the reply also shown in the chat conversation.taphtml.com · read 12 Oct 2026
- Gmail access
- The privacy policy says Gmail integration uses send permission and TapHTML does not access, read, or monitor existing inbox emails.taphtml.com · read 12 Oct 2026
- Gmail permissions
- The privacy policy says Gmail connection is used to send visitor replies and does not access, read, or monitor the user’s inbox.taphtml.com · read 12 Oct 2026
- Hosting location
- The privacy policy names Oracle as its primary VPS and database host in Mumbai, India, and Cloudflare for CDN and security.taphtml.com · read 12 Oct 2026
- Installable app
- The dashboard is installable as a desktop or mobile app directly from a browser.taphtml.com · read 12 Oct 2026
- Installation
- The widget is installed by adding a script tag with a widget ID to a website’s HTML.taphtml.com · read 12 Oct 2026
- Notifications
- New visitor messages can trigger alerts through Slack, Discord, Telegram, or web push.taphtml.com · read 12 Oct 2026
- Open source
- TapHTML says its code is public under the MIT License and the application can be self-hosted on local infrastructure.taphtml.com · read 12 Oct 2026
- Open source and hosting
- TapHTML says its code is public under the MIT License and the application can be self-hosted on local infrastructure.taphtml.com · read 12 Oct 2026
- Privacy
- TapHTML says it does not track visitors, sell user metrics, or enable tracking cookies, and stores chat histories and media assets on its VPS.taphtml.com · read 12 Oct 2026
- Product
- TapHTML is a customer communication platform built around an embeddable live chat widget.taphtml.com · read 12 Oct 2026
- Security
- The privacy policy says TapHTML uses secure database configurations and other industry-standard measures to protect data from unauthorized access.taphtml.com · read 12 Oct 2026
- Security and retention
- TapHTML says it uses secure database configurations and retains account data and chat history only as long as necessary to provide the service.taphtml.com · read 12 Oct 2026
