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Synology Photos
Synology Photos · Banqiao District, New Taipei City, Taiwan · founded 2000
What it is
Synology Photos is a photo and video tool that runs in DSM and needs a Synology NAS for private storage. It supports browsing, searching, uploading, previewing, organizing, and sharing media. The mobile app can automatically back up photos and videos to the NAS. Users can share individual items or albums through links with passwords or expiration dates, while Shared Space lets selected users work together with folder-level access and editing rights. Organization options include custom and conditional albums, automatic grouping, and facial and object recognition on certain NAS models. RAW files are supported; HEIC/HEVC previews and compressed video previews require Synology Image Assistant. The service is free, with no paid premium tiers listed. Mobile apps support iOS 16 or later and Android 11 or later, and TV apps support Apple TV and Android TV. Chrome and Safari are recommended for web use. Drag-and-drop uploads are limited to 5,000 files per upload.
For and against
For
- Free, with no paid premium tiers listed
- Automatic mobile backup to a Synology NAS
- Share links can use passwords or expiration dates
- Shared Space provides folder-level collaboration controls
- RAW file support
Against
- Requires a Synology NAS for private storage
- Face and object recognition depend on NAS model
- Drag-and-drop uploads cap at 5,000 files
- HEIC/HEVC previews require Synology Image Assistant
The verdict
Synology Photos combines media organization, sharing, and mobile backup for users with a Synology NAS. Check NAS compatibility and format requirements before relying on its recognition and preview features.
Who it suits
It suits people who want to organize, back up, and share photos and videos through a Synology NAS. Mobile users need iOS 16 or later or Android 11 or later.
Plans and prices
Free
Requires a Synology NAS
Read 21 Sep 2026 · synology.com
Synology Photos
No paid premium tier · Requires a Synology NAS running DSM 7.0 or later
Read 21 Oct 2026 · synology.com
On the record
- Automatic albums
- The package can automatically group media into People, Subjects, Places, Tags, Videos, and Recently Added albums.synology.com · read 21 Oct 2026
- Backup
- The mobile app can automatically back up photos and videos to the user's Synology NAS.synology.com · read 3 Oct 2026
- Browser support
- Synology Photos recommends Chrome and Safari for web use.synology.com · read 3 Oct 2026
- Collaboration
- Shared Space allows selected users to collaborate, with access and editing rights set at folder level.synology.com · read 3 Oct 2026
- Company facts
- LinkedIn lists Synology as founded in 2000, headquartered in New Taipei City, Taiwan, with 501–1,000 employees.linkedin.com · read 21 Oct 2026
- Company name and ownership
- LinkedIn identifies the company as Synology and lists it as a public company.linkedin.com · read 21 Oct 2026
- Company review rating
- Synology’s Trustpilot company profile shows 1.6 out of 5 from 318 reviews; this is a company-wide rating, not a Synology Photos product rating.trustpilot.com · read 21 Oct 2026
- Conditional albums
- Conditional albums automatically include photos that match the conditions a user sets.synology.com · read 21 Oct 2026
- Developer API
- The pages reviewed did not provide an official Synology Photos API guide; community documentation describes reverse-engineered Foto and FotoTeam web APIs for browsing, searching, albums, and downloads.github.com · read 21 Oct 2026
- Documentation and install
- Synology’s Quick Start guide explains installation through DSM Package Center, setup of personal and shared spaces, and basic web and mobile navigation.kb.synology.com · read 21 Oct 2026
- Extensibility
- The community API documentation describes authentication through Synology’s API endpoints and lists separate API families for Personal Space and Shared Space.github.com · read 21 Oct 2026
- Face recognition
- People albums use face recognition, and users can name, hide, or merge recognized faces.kb.synology.com · read 21 Oct 2026
- Format compatibility
- The listed image formats include common formats such as JPEG, PNG, WebP, and RAW variants; additional previews for HEIC, HEIF, and HIF require Image Assistant.synology.com · read 21 Oct 2026
- Formats
- RAW files are supported, while HEIC/HEVC previews or compressed videos require Synology Image Assistant.synology.com · read 3 Oct 2026
- Hosting model
- Synology Photos requires a Synology NAS and stores the library on that NAS, making it a self-hosted product rather than a standalone cloud service.play.google.com · read 21 Oct 2026
- Image Assistant requirements
- The Image Assistant desktop app supports Windows 11 22H2 or later on non-ARM computers and macOS 12.3 or later, while its extension supports Chrome, Edge, Firefox, and Safari.synology.com · read 21 Oct 2026
- Integrations
- Synology Photos works with Synology Image Assistant, whose desktop app and browser extension generate previews for formats including HEIC and HEVC media.synology.com · read 21 Oct 2026
- Limit: backup reliability and organization
- An App Store reviewer reported incomplete mobile uploads and said large libraries were hard to organize because albums and tags appeared in flat lists.apps.apple.com · read 21 Oct 2026
The review
Overview
Synology Photos turns a Synology NAS into a home for browsing, organizing, and sharing a personal photo and video library. It is best for people who already own a compatible NAS and want mobile backup and control over who sees shared media.
Its strongest case is a no-subscription workflow that keeps originals on your own storage; its central trade-off is that neither the NAS requirement nor some format and recognition constraints can be ignored.
Key features
Mobile backup and organization
The mobile app can automatically back up photos and videos to the NAS, giving households a continuing way to add phone media to a shared library. Custom and conditional albums, automatic grouping, and face and object recognition help organize collections. Recognition works only on certain NAS models, so the feature set depends partly on the hardware you own. Face search is supported.
Sharing and collaboration
Share individual photos, videos, or albums through links protected by a password or an expiration date. Shared Space allows selected users to work together, with folder-level settings for access and editing. These controls make the product a sensible fit for family libraries or small groups, but collaboration remains tied to NAS-managed folders rather than a standalone hosted account.
Formats and uploads
Synology Photos supports original-quality storage and RAW files. HEIC and HEVC previews, as well as compressed video playback, require Synology Image Assistant, an important caveat if those formats dominate your library. Drag-and-drop uploads are limited to 5,000 files per upload, which may make a large initial import less convenient. A moderate-severity security advisory has fixed releases for DSM 7.2 and DSM 7.1; keep DSM on a fixed release.
Pricing
Synology Photos is free, with no paid premium tier or free trial. The Free plan costs nothing and includes the app's photo and video workflows, but requires a Synology NAS; the separate Synology Photos plan is also free, free, and NAS-dependent. The service supports original-quality storage, face search, shared albums, family sharing, desktop app access, and video backup.
The price is attractive for existing NAS owners who want to avoid a separate app subscription. It is not a complete zero-cost storage solution for someone without a Synology NAS, since the required storage hardware is outside the free app plan.
Platforms
Synology Photos supports Android, iOS, macOS, web, Windows, and an extension. The mobile app requires iOS 16 or above or Android 11 or above. Synology Photos TV App supports Apple TV and Android TV, while Chrome and Safari are recommended for web use. The broad client selection helps households reach a library from different devices, though supported mobile versions and browser recommendations narrow the best-fit setup.
Who it's for
Choose Synology Photos if you already have a Synology NAS and want mobile photo and video backup, private storage, shared albums, and folder-level collaboration without a recurring app fee. It is less suitable if you need a cloud account that works independently of dedicated hardware, rely on HEIC or HEVC previews without an additional assistant, or require recognition features on a NAS model that does not support them.
Pros and cons
- Pro: Free use with original-quality storage and video backup makes it compelling for existing NAS owners who want to keep a personal library on their own storage.
- Pro: Link passwords or expiration dates and folder-level sharing rights give owners useful control over shared media.
- Pro: Custom and conditional albums, automatic grouping, and face search offer several routes to organizing a growing collection.
- Con: A Synology NAS is mandatory, so the app is not a standalone photo-storage option.
- Con: Recognition is limited to certain NAS models, and HEIC/HEVC previews or compressed-video playback require Synology Image Assistant.
- Con: Drag-and-drop uploads stop at 5,000 files per upload, a constraint for large batch imports.
Alternatives
For a photo-focused library, see Photo Storage Services or Photo Management Software. Readers comparing storage infrastructure can also browse Storage Replication Software, Storage Migration Software, Google Workspace Backup Software, and NAS Backup Software.
Amazon S3 is a paid, usage-based alternative with a free plan and clients across mobile, desktop, web, and API platforms; consider it if you need a broader storage service rather than a NAS-bound photo library. Resilio Active Everywhere is paid, offers a free trial, and prices by devices or endpoints rather than data volume or transfer usage; it is a different option for readers comparing endpoint-oriented tools. OpenEBS is free, open source Kubernetes storage for readers choosing a storage layer rather than a photo manager. SeaweedFS offers a free community-support plan for any cluster size, with public documentation and no guaranteed response time, for readers considering a cluster-oriented alternative. LINBIT DRBD has a free open-source community version and a LINBIT Starter plan at $1,000 a year, for readers comparing storage replication options. Obstor is free, Apache 2.0 licensed, and self-hosted. XtreemFS is free, open-source BSD-licensed software. Longhorn is free open-source distributed block storage for Kubernetes. These are infrastructure-oriented choices, not direct photo-library substitutes.
Verdict
Synology Photos is a strong choice for Synology NAS owners who want free mobile backup, organization, and controlled sharing in one library. Its main advantage is the combination of private NAS storage and useful media tools without a paid app tier. Look elsewhere if you need standalone cloud storage, or if your NAS and media formats do not meet its recognition and preview requirements.