SuperSmart Moving

SuperSmart Moving brings sales, dispatch, and customer experience workflows for moving companies into one service, with tools for office staff, customers, and crews. Lead intake can detect duplicate inquiries and use location-aware fields and client-history autocomplete. Its schedule view accounts for capacity by showing movers booked and available on a selected date. Quotes can apply rate cards, California double-drive-time, and travel charges outside 60 miles, then generate a PDF. Staff can prepare bills of lading, change orders, releases, damage reports, and storage agreements with multiple signatures and emailed PDFs. A dispatch board tracks crew progress in real time; customers can receive an on-the-way SMS with live GPS tracking. The service also covers inventory, job management, crew scheduling, payments, and customer communication. It is available on Android, iOS, web, and as self-hosted software. The Community edition is free forever, open source, and unsupported. Sustaining Partner costs $1,999 per year, requires an application, has limited seats, and includes release updates and a direct line to the core maintainer.

SuperSmart Moving combines quoting, scheduling, documents, and dispatch in workflows designed for moving companies. The Community edition is free, while ongoing maintainer access and release updates are part of the paid plan.

It is built for moving companies coordinating office work, customer updates, and moving crews. The free self-hosted Community edition is for users comfortable with software provided without support.

SuperSmart Moving is operations software for moving companies coordinating office staff, customers, and crews. It is best suited to movers seeking connected workflows from lead intake through dispatch, especially those able to manage a self-hosted system or qualify for its paid program. Its breadth is compelling, but the free edition comes without support and the paid plan has limited seats.

Overview

The platform brings sales, estimates, job management, inventory, scheduling, payment processing, customer communication, documents, and dispatch into a moving-focused system. That range can help a company coordinate work across the office and moving crews rather than relying on separate tools. The trade-off is operational: Community is self-hosted and provided as-is, while the paid Sustaining Partner plan requires an application.

Key features

Lead intake, quotes, and scheduling

Lead intake detects duplicates and uses location-aware fields and autocomplete from client history. These features are useful for offices handling repeat customers or trying to keep incoming records organized. The estimate builder calculates rate cards, California double-drive-time, and travel charges outside 60 miles, then generates a PDF. That specificity is valuable for companies whose quotes need those calculations; businesses with different pricing needs may find less distinctive value in the quoting workflow.

Capacity-aware scheduling shows how many movers are booked and available for a chosen date. For dispatchers balancing crews across jobs, that makes capacity visible during planning instead of leaving availability implicit.

Documents and moving-day coordination

Document modules cover bills of lading, change orders, releases, damage reports, and storage agreements. Multiple signatures and emailed PDFs support getting paperwork completed and shared as a job progresses.

The dispatch board displays crew progress in real time, and customers can receive an on-the-way SMS with live GPS tracking. This connects office coordination with customer updates, though the benefit depends on a moving company wanting that dispatch and communication workflow in the same system.

Integrations and security

The maker identifies RingCentral, Supermove, Stripe, Twilio, SendGrid, Google Maps, and Google Firebase among connected services or providers. The privacy policy describes HTTPS/TLS in transit, encryption at rest for sensitive fields, role-based access controls, and regular updates and monitoring. It also says customer data is not used for advertising or sold to data brokers.

Pricing

SuperSmart Moving uses a freemium model: Community is free forever, while Sustaining Partner costs $1,999/ year. A prospect can request a demo using their own data, with no credit card required for the demo.

The paid plan's value is clearest for companies that want maintainer contact and updates; the free plan avoids a subscription but transfers deployment responsibility to the business. Neither option is a simple, supported, open-enrollment tier.

Platforms

SuperSmart Moving is offered for Android, iOS, web, and self-hosted deployment. That combination supports mobile access alongside a company-managed installation, though the self-hosted Community edition requires the team to take responsibility for its operation.

Who it's for

Moving companies with office staff, customers, and crews to coordinate are the intended audience. It is a stronger fit for operators that want quoting, documents, capacity planning, and dispatch connected. The Community edition is better suited to teams comfortable with self-hosting and no support; businesses needing direct maintainer access can consider Sustaining Partner if accepted. Companies seeking a broadly available paid plan or included support should look elsewhere.

Pros and cons

Pros

• Moving-specific quote calculations: Rate cards, California double-drive-time, and travel charges outside 60 miles feed into PDF estimates.
• Workflow coverage: Scheduling, job and inventory management, documents, payments, customer communication, and dispatch address work across office and crew operations.
• Useful coordination details: Capacity visibility, real-time crew progress, and customer GPS tracking can help align planning with moving-day updates.
• Free self-hosted edition: Community costs nothing and is open source under AGPL for teams prepared to run it themselves.

Cons

• No Community support: The free edition is provided as-is, leaving maintenance and troubleshooting to the operator.
• Paid access is constrained: Sustaining Partner requires an application and has limited seats, despite its $1,999/ year price.
• Paid plan benefits are focused: The stated additions are maintainer access and release updates, so buyers should weigh those against the annual cost and seat restriction.

Alternatives

Moving Company Software is a useful starting point for comparing more options across the category.

Choose Moverbase if a defined monthly workload cap is preferable to self-hosting: its free plan allows 10 quotes or jobs per month, 20MB storage, and unlimited users, while its Pro plan is $29 a month.

SmartMoving is a paid alternative with API plans, including API Basic at no charge for 20,000 calls per month with read-only endpoints and no webhooks, and API Premium at $149 a month.

Consider Supermove if you want to compare another paid moving-company platform with a demo-based sales approach.

Eclipse is another paid option without a free plan; its modules are priced through a demo.

GetMoved is worth considering for a leads-first model, starting at $3/lead and charging only for booked moves.

For document-focused plans, GS Bilty offers a Silver tier at ₹599 for 3 months, shown as ₹200/month, with unlimited documents, all 12 document types, and two staff accounts.

Movepro starts with a $79 /month Solo plan for one office user and one crew user, while SecureCrews has a $99 a month Standard plan with 50 active jobs, 10 GB storage, 500 emails per month, 100 SMS per month, and unlimited users.

Verdict

SuperSmart Moving is a strong candidate for moving companies that want one system spanning estimates, documents, crew capacity, and dispatch. Its free, self-hosted edition is the clearest route for technically capable teams willing to go without support; the paid plan is for applicants who value maintainer access and release updates enough to accept limited seats and a $1,999/ year fee. Look elsewhere if you need straightforward paid access, a supported free tier, or plan terms that do not hinge on an application.