SmartMoving

SmartMoving is moving-company software that brings customer management and day-to-day operations into one product. Its rules-based pricing engine creates estimates and can recommend timing, trucks, crew, and cost using a move’s location, date, and size. The Growth plan adds lead routing, sales follow-ups, lead tracking, customer communications, and dispatch for local, intrastate, and interstate moves. Teams can schedule work on a calendar showing crew and truck capacity, and manage warehouse storage, containers, vaults, recurring billing, and late fees. An integrated crew app is available through the Apple App Store and Google Play Store. Listed integrations include QuickBooks Online, Mailchimp, Google Maps, RingCentral, payment processing, and calendar sync. SmartMoving supports moving and related services across the US and Canada, including storage, junk removal, packing, and load or unload jobs. The product is available on Android, iOS, and the web, with an API for Growth users. Pricing is on request. API implementation is the customer’s responsibility; SmartMoving does not build custom integrations or provide implementation support.

SmartMoving covers sales, estimates, dispatch, crew coordination, and storage for moving businesses. Pricing requires an inquiry, and API users must manage implementation themselves.

It suits moving companies that want to coordinate estimates, sales, dispatch, crews, and storage in one product. Companies planning API connections should be ready to handle implementation themselves.

Overview

SmartMoving is a CRM and operations platform for moving companies, best suited to established movers scaling their business. Its rules-based estimates and Growth plan’s dispatch and storage tools make it a broad operating choice, though Growth pricing is custom and API implementation falls to the customer.

It serves local, intrastate, and interstate moves across the US and Canada, along with storage, junk removal, packing, and load- or unload-only jobs. SmartMoving is headquartered in Dallas and runs on the web, iOS, and Android, with API access for eligible Growth customers.

Key features

Estimates and sales

The rules-based pricing engine can recommend the time, trucks, crew, and cost for a move using its location, date, and size. That makes estimates useful for planning resources as well as setting a price. Growth adds lead routing, automated follow-ups, lead lifecycle tracking, and customer communications, giving sales teams tools to keep prospects moving through the pipeline.

Dispatch, crews, and storage

Growth covers local, intrastate, and interstate dispatch. Its job calendar shows real-time crew and truck capacity, while drag-and-drop scheduling helps coordinators assign resources as plans change. An integrated crew app is distributed through the Apple App Store and Google Play Store.

For movers that also operate storage, Growth includes multi-warehouse management, recurring billing, container and vault tracking, and automated late fees. These capabilities extend the system beyond the move itself, although they make the Growth tier most relevant to businesses with storage operations.

Integrations, API, and support

Named integrations include QuickBooks Online, Mailchimp, LiveSwitch, Google Maps, RingCentral, calendar sync, payment processing, and RIG Moving Insurance. The Open API is available to Growth customers. Basic permits 20,000 calls per month through read-only endpoints, with no webhooks; Premium raises the quota to 125,000 calls and adds full read, create, update, and delete access plus webhooks. Premium API access costs $149 a month.

API implementation is the customer’s responsibility: SmartMoving does not build custom integrations or provide implementation support. That is a meaningful constraint for teams that need bespoke connections or help putting an API project into production. Support includes live chat, email, a help center, training videos, a dedicated onboarding manager, and a dedicated customer success manager. SmartMoving says full onboarding averages three weeks.

Pricing

Growth uses flexible monthly, quarterly, or annual subscriptions, with custom pricing. It is aimed at established moving companies ready to scale and includes the sales, dispatch, and storage capabilities described above. Since Growth pricing is custom, businesses should request a quote to assess the cost against their size and needs.

API Basic is free at $$0, with a 20,000-call monthly quota and read-only access, but no webhooks; it is available to Growth customers. API Premium costs $149 a month, billed monthly, and allows 125,000 calls per month with full data access and webhooks, also for Growth customers. The free API tier is a narrower fit for read-only use, while Premium is for teams that need to write data or receive webhook events.

Platforms

SmartMoving supports web, iOS, Android, and API access. Its mobile crew app is available in the Apple App Store and Google Play Store.

Who it's for

SmartMoving is a strong fit for established movers that want estimates, sales follow-up, dispatch, crew coordination, and storage operations in one platform. Its stated service coverage accommodates companies handling work across local, intrastate, and interstate routes in the US and Canada, as well as storage and related moving services.

The privacy policy says SmartMoving collects personal information and usage details, including IP addresses and data gathered through cookies and other tracking technologies.

Pros and cons

• Pro: Estimates can recommend labor, trucks, time, and cost from move details, linking pricing with resource planning.
• Pro: Growth combines lead management, capacity-aware dispatch, and storage billing and tracking for companies with varied operations.
• Pro: Onboarding and customer success managers are part of the stated support offering, alongside live chat, email, and training resources.
• Con: Growth has custom pricing, so buyers cannot compare its subscription cost from a published price.
• Con: API implementation and custom integrations are left to the customer, which can add work for teams without development resources.
• Con: API Basic is read-only and has no webhooks, limiting its use to teams that do not need to change data or receive events.

Alternatives

Compare moving company software if you want to review more options for this category. Moverbase is worth considering for a lower-cost entry: its free plan allows 10 quotes or jobs monthly, 20MB of storage, and unlimited users, while limiting training and support. SuperSmart Moving offers an open-source, self-hosted Community edition that is free forever and supplied as-is without support, making it an option for teams prepared to run that software themselves.

Supermove is another paid moving platform with web and mobile apps; its pricing is available by demo. Eclipse is a paid option with modular plans, with pricing available by demo. GetMoved charges from $3 per lead and bills only for booked moves, which may suit companies seeking paid lead acquisition rather than a full operating platform. GS Bilty offers a three-month Silver plan for ₹599, shown as ₹200 per month, for teams looking at document-focused software.

Movepro publishes monthly pricing, including a $79 Solo plan for one office user and one crew user, and a $199 Local Only plan; it may suit a smaller team seeking a clear starting price. Moving Software Australia has a $98 AUD monthly Basic plan, including GST, for up to 170 customers or entries per month and one user, which may suit an Australian operator with those limits.

Verdict

Choose SmartMoving if you run an established moving company and want a connected system for estimates, lead handling, dispatch, crews, and storage. Its strongest case is the breadth of Growth operations, supported by capacity-aware scheduling and a rules-based estimate engine. Look elsewhere if you need a public Growth price before evaluating the product, or if your API work requires the vendor to build integrations or guide implementation.