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reloops

Brighton, UK

What it is

reloops turns home walkthrough videos into structured inventories, volume estimates, packing lists, and quote data for removal companies. Surveys can be recorded by clients on their own, conducted as guided live video sessions, or captured on site by a driver. The maker says its AI returns inventory and quote data in under three minutes. Clients can record on a phone without downloading an app; the survey page specifies iOS and Android support. The broader platform includes job management, a calendar, branded PDF quotes, a client portal, a driver mobile app, fleet tracking, storage management, and analytics. It brings website enquiry forms, an embeddable quote widget, comparison-site leads, and walkthrough clips into one inbox. Customs declarations are supported for HMRC CDS, Irish Revenue AIS, and French ELO. The maker says the service is UK/EU-hosted and GDPR compliant, and available to removal firms in the UK, Ireland, and France. Subscribers must be registered businesses in removals, relocation, storage, or freight. Starter is billed at £59/month; the 14-day trial requires a valid payment method.

For and against

For

  • Turns walkthrough videos into inventories and quote data.
  • Offers self-service, guided, and on-site survey modes.
  • Includes job management, fleet tracking, and storage management.
  • Supports customs declarations for three named systems.
  • Clients can record on a phone without an app.

Against

  • No free plan is listed.
  • The 14-day trial requires a valid payment method.
  • AI outputs must be reviewed and may be incorrect.
  • Unused AI credits do not roll over.

The verdict

reloops combines video surveys and estimates with tools for managing removal jobs and related operations. Businesses should account for the review requirement on AI outputs and the trial’s payment-method condition.

Who it suits

reloops suits registered businesses in removals, relocation, storage, or freight that need video-based surveys and job operations tools. Its listed market availability is the UK, Ireland, and France.

Plans and prices

Starter

£59a month

AI surveys · quoting · job management

Pro

£249a month

Everything in Starter · driver app · storage hub · customs compliance

Enterprise

Priced on request

Large fleets

Every plan, in full

On the record

AI caveat
The terms say AI-generated outputs, including item detection and commodity-code suggestions, must be reviewed by the subscriber and may be incorrect.custr.co · read 7 Oct 2026
AI processing
The homepage says its AI processes walkthrough video and returns inventory and quote data in under 3 minutes.custr.co · read 7 Oct 2026
Customs integrations
The platform supports customs declarations for HMRC CDS, Irish Revenue AIS and French ELO.custr.co · read 7 Oct 2026
Hosting and privacy
The maker describes the service as UK/EU-hosted and GDPR compliant.custr.co · read 7 Oct 2026
Intended customers
Subscribers must be registered businesses operating in removals, relocation, storage or freight.custr.co · read 7 Oct 2026
Lead channels
The maker says it connects website enquiry forms, an embeddable quote widget, comparison-site leads and walkthrough clips into one inbox.custr.co · read 7 Oct 2026
Market availability
The homepage says reloops is live for removal firms in the UK, Ireland and France.custr.co · read 7 Oct 2026
Mobile access
Clients can record surveys on any phone without downloading an app, and the survey page specifies iOS and Android device support.custr.co · read 7 Oct 2026
Operations features
The platform includes job management, a calendar, branded PDF quotes, a client portal, a driver mobile app, fleet tracking, storage management and analytics.custr.co · read 7 Oct 2026
Support
The maker lists [email protected] for general support.custr.co · read 7 Oct 2026
Survey modes
It offers self-service client recording, guided live video surveys and on-site recording by a driver.custr.co · read 7 Oct 2026
Trial conditions
The terms describe a 14-day trial with Pro-level features that requires a valid payment method.custr.co · read 7 Oct 2026
Usage limits
The terms say AI credits and plan limits reset each billing period, unused credits do not roll over, and processing pauses at 100% of the monthly allowance.custr.co · read 7 Oct 2026
What it does
reloops turns home walkthrough videos into structured inventories, volumes, packing lists and quote data for removal companies.custr.co · read 7 Oct 2026

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