- Home
- Call Center Software
- SparkTG
On the recordRead 11 Oct 202619 facts
SparkTG
SparkTG · Sector-142, Noida, India
Plans and prices
VCC Lite
Priced on request
5 agents
Read 23 Sep 2026 · sparktg.com
VCC Startup
Priced on request
20 agents
Read 23 Sep 2026 · sparktg.com
VCC Enterprise
Priced on request
Unlimited agents
Read 23 Sep 2026 · sparktg.com
Starter
₹9,900a month
300 voice enquiries (600 mins) · 5,000 chat enquiries (50,000 msgs) · Real estate AI voicebot and WhatsApp/website chatbot
Read 11 Oct 2026 · sparktg.com
Growth
₹19,900a month
700 voice enquiries (1,400 mins) · 12,000 chat enquiries (120,000 msgs) · Follow-up sequences · Priority support
Read 11 Oct 2026 · sparktg.com
Scale
₹34,900a month
1,200 voice enquiries (2,400 mins) · 20,000 chat enquiries (200,000 msgs) · 2 agent logins · CRM integration support included
Read 11 Oct 2026 · sparktg.com
Virtual Contact Center (VCC)
Priced on request
Custom pricing · Volume discounts · Flexible terms · Custom integrations
Read 11 Oct 2026 · sparktg.com
On the record
- APIs
- SparkTG advertises open APIs and webhooks and links to API documentation, code samples, and integration guides.sparktg.com · read 11 Oct 2026
- Contact center features
- The VCC page lists blended calling, real-time call statistics, a browser-based agent dashboard, live call monitoring and whispering, and auto and predictive dialers.sparktg.com · read 11 Oct 2026
- Digital channel scope
- omnichannelsparktg.com · read 23 Sep 2026
- Inbound calling
- Yessparktg.com · read 23 Sep 2026
- Integrations
- The site lists HubSpot, Zendesk, LeadSquared, Freshdesk, Salesforce, Zoho, Shopify, Microsoft, Kapture, Vtiger, and Pipedrive among its integrations.sparktg.com · read 11 Oct 2026
- Intended users
- SparkTG presents Suno for field and distributed teams and SparkTG Agent App for contact-center agents and supervisors.sparktg.com · read 11 Oct 2026
- IVR
- The IVR system recognizes voice and keypad inputs and routes callers to information, agents, or departments.sparktg.com · read 11 Oct 2026
- IVR builder
- Yessparktg.com · read 23 Sep 2026
- Maximum agents
- 5sparktg.com · read 23 Sep 2026
- Mobile apps
- Suno supports Android 8.0 or later; SparkTG Agent App supports Android 7.0 or later and iOS 16 or later.sparktg.com · read 11 Oct 2026
- Outbound dialer
- Yessparktg.com · read 23 Sep 2026
- Payment security
- The privacy policy says Razorpay processes payments, SparkTG does not store card data on its servers, and payment processing uses PCI-DSS encryption.sparktg.com · read 11 Oct 2026
- Product
- SparkTG describes its platform as a cloud communication service combining IVR, WhatsApp Business API, AI voice bots, and a cloud contact center.sparktg.com · read 11 Oct 2026
- Security
- The privacy policy says data is encrypted in transit and at rest, backups are encrypted and isolated, and staff access is limited and logged.sparktg.com · read 11 Oct 2026
- Support
- The contact page says support is available by email, phone, and chat, with service levels varying by plan, and it aims to respond within 24 business hours.sparktg.com · read 11 Oct 2026
- VCC pricing
- VCC pricing is custom and the page invites prospective customers to contact the team for a quote.sparktg.com · read 11 Oct 2026
- Voice and chat automation
- Its AI voice and chat bots are described as providing round-the-clock responses and automating routine customer interactions.sparktg.com · read 11 Oct 2026
- SparkTG says its WhatsApp Business API supports automated messages, rich media, order updates, appointment reminders, support messages, and marketing campaigns.sparktg.com · read 11 Oct 2026
Alternatives to SparkTG
Genesys Cloud CXAndroidiPhone & iPad+5FreshcallerAndroidiPhone & iPad+1Amazon ConnectAndroidiPhone & iPad+2Zoom Contact CenterAndroidiPhone & iPad+4Agentforce Contact CenterAndroidiPhone & iPad+3GoTo Contact CenterAndroidiPhone & iPad+5Daktela Contact CenterAndroidiPhone & iPad+4Comm100 Contact CenterAndroidiPhone & iPad+5
