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On the recordRead 4 Oct 202621 facts
Solgari
Solgari · Ireland (EMEA HQ)
Plans and prices
Enterprise
$80a month
Minimum 10 subscriptions · 15 GB recording/user/month · 1,000 AI tokens/month
Read 4 Oct 2026 · solgari.com
Pro
$50a month
Minimum 10 subscriptions · 10 GB recording/user/month · 1,000 AI tokens/month
Read 4 Oct 2026 · solgari.com
Lite + Recording + AI
$15a month
Minimum 10 subscriptions · 5 GB recording/user/month · 500 AI tokens/month
Read 4 Oct 2026 · solgari.com
Lite + Recording
$12a month
Minimum 10 subscriptions · compliant recording not included
Read 4 Oct 2026 · solgari.com
Lite
$8.50a month
Minimum 10 subscriptions · compliant recording not included
Read 4 Oct 2026 · solgari.com
AI Companion
$2,000a month
500 hours of AI Companion engagement/month · additional monthly or annual units available
Read 4 Oct 2026 · solgari.com
On the record
- AI features
- Solgari says interactions can be transcribed, summarized, translated and tagged for sentiment in real time using Azure OpenAI.solgari.com · read 4 Oct 2026
- Certification
- Solgari states it has Microsoft 365 Certification and is certified as a Contact Center for Microsoft Teams.solgari.com · read 4 Oct 2026
- Channels
- The site describes voice, SMS, WhatsApp, chat, email and social media engagement within Microsoft Teams or Dynamics 365.solgari.com · read 4 Oct 2026
- Contact center
- Enterprise includes unlimited queues and IVRs, while Pro lists five queues and three IVRs.solgari.com · read 4 Oct 2026
- CRM integrations
- The buying page lists Dynamics 365, Salesforce, ServiceNow and HubSpot data capture as included across the customer engagement subscriptions.solgari.com · read 4 Oct 2026
- Deployment
- Solgari describes the application as cloud-native and says customers can purchase it through Marketplace or a Cloud Service Provider.solgari.com · read 4 Oct 2026
- Digital channel scope
- omnichannelsolgari.com · read 23 Sep 2026
- Hosting
- The site lists global Azure hosting in the UK, EU, South Africa, United States, Canada, UAE, Singapore and Australia.solgari.com · read 4 Oct 2026
- Inbound calling
- Yessolgari.com · read 23 Sep 2026
- Intended customers
- Solgari says it is designed for Microsoft-first organizations using Teams and a CRM such as Dynamics 365, HubSpot, Salesforce or ServiceNow.solgari.com · read 4 Oct 2026
- IVR builder
- Yessolgari.com · read 23 Sep 2026
- Marketplace
- Solgari for Microsoft Teams and Dynamics 365 and Solgari for Salesforce are available through their respective marketplaces.solgari.com · read 4 Oct 2026
- Outbound dialer
- Yessolgari.com · read 23 Sep 2026
- Plan limits
- All five customer engagement subscription tiers have a minimum subscription quantity of 10.solgari.com · read 4 Oct 2026
- Product
- Solgari provides customer engagement for Microsoft Teams and Dynamics 365, capturing customer conversations in business systems for Copilot and AI agents.solgari.com · read 4 Oct 2026
- Security
- Solgari lists Microsoft Entra ID, role-based access, encryption and an audit trail as security and governance features.solgari.com · read 4 Oct 2026
- Paid from
- 8.5solgari.com · read 23 Sep 2026
- Support
- All listed customer engagement tiers include 8/5 Bronze Support; Silver and Gold support options are listed at $24 and $48 per user per month.solgari.com · read 4 Oct 2026
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