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SoftScreen
California, United States
What it is
SoftScreen combines rental screening with applications, income verification and secure document sharing for renters and real estate professionals. Its screening package includes a TransUnion full credit report and score, along with criminal-background and eviction searches. SoftScreen says its soft-pull credit reports do not hurt credit or lower scores. Renters can complete applications and upload documents such as pay stubs, photo ID and W-2s. Income verification can provide bank-supplied financial information that includes direct deposits of wages. The Un-Share feature lets renters revoke access to information they previously shared. In certain markets, MLS-linked rental-address entry is available, subject to broker participation. The broker page describes FCRA and national, state and local jurisdictional compliance features. Landlords and real estate professionals have a free option. The renter plan costs $49.95 once and includes 30 days of unlimited use; the payment is not a subscription and does not incur ongoing charges. The refund policy says transactions are final and refunds cannot be issued.
For and against
For
- Includes a TransUnion credit report and score.
- Includes criminal-background and eviction searches.
- Renters can revoke previously shared information.
- Renter payment is not a subscription.
- Customer support is advertised seven days a week.
Against
- The renter plan costs $49.95 once.
- The renter plan includes 30 days of unlimited use.
- All transactions are final; refunds are not issued.
- MLS-linked address entry depends on market and broker participation.
The verdict
SoftScreen brings several rental application and screening steps together, with a free option for real estate professionals and a one-time renter payment. Renters should note the 30-day term and final-sale refund policy before paying.
Who it suits
SoftScreen describes tools for renters, landlords, real estate agents, property managers and brokers. Renters needing screening, document sharing and income verification may find the one-time plan relevant, while professionals have a free option.
Plans and prices
Landlords and real estate professionals
No usage fees or membership costs stated
Read 30 Sep 2026 · softscreen.com
Renter
Unlimited rental applications · credit, criminal-background and eviction reports · secure document sharing · income verification
Read 30 Sep 2026 · softscreen.com
On the record
- Applications and documents
- Renters can complete rental applications and upload documents such as pay stubs, photo ID and W-2s.softscreen.com · read 30 Sep 2026
- Compliance
- The broker page describes FCRA and national, state and local jurisdictional compliance features.softscreen.com · read 30 Sep 2026
- Credit reports
- The screening package includes a TransUnion full credit report and score, and the site says its soft-pull reports do not hurt credit or lower scores.softscreen.com · read 30 Sep 2026
- Income verification
- The service can provide bank-provided financial information that includes direct deposit of wages.softscreen.com · read 30 Sep 2026
- Intended users
- The service describes tools for renters, landlords, real estate agents, property managers and brokers.softscreen.com · read 30 Sep 2026
- MLS integration
- MLS-linked automatic rental-address entry is available in certain markets, subject to broker participation.softscreen.com · read 30 Sep 2026
- Privacy control
- Renters can revoke access to information they previously shared using the Un-Share feature.softscreen.com · read 30 Sep 2026
- Purpose
- SoftScreen combines rental credit, eviction and criminal-background screening with rental applications, income verification and secure document sharing.softscreen.com · read 30 Sep 2026
- Refund limit
- The refund policy says all transactions are final and refunds cannot be issued under any circumstance.softscreen.com · read 30 Sep 2026
- Subscription
- SoftScreen says the renter payment is not a subscription and does not incur ongoing charges.softscreen.com · read 30 Sep 2026
- Support
- The site advertises U.S.-based customer support seven days a week and lists [email protected] and 860.866.8713.softscreen.com · read 30 Sep 2026
