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Sofia

Plans and prices

Advanced

Priced on request

At least 2 users · up to 100 cases annually · customized templates included · 5 hours of professional guidance annually

Essentials

Priced on request

At least 1 user · up to 50 cases annually · case management and tracking · unlimited document and data storage

Premium

Priced on request

At least 5 users · up to 500 cases annually · customized global report · mandatory annual report

Every plan, in full

On the record

Annual reporting
Premium includes a Mandatory Annual Report, while the report is an add-on for Essentials and Advanced.mysofia.ca · read 4 Oct 2026
Case tracking
Sofia centralizes the organization, documentation, and tracking of resolution processes from initial notice through resolution.mysofia.ca · read 4 Oct 2026
Compliance
Sofia includes compliance checklists, templates, and features intended to help organizations adhere to relevant legal and regulatory requirements.mysofia.ca · read 4 Oct 2026
Intended users
Sofia says its features are designed for investigators and human resource professionals handling resolution processes.mysofia.ca · read 4 Oct 2026
Maker
The privacy notice identifies Sofia Technologies as the provider of the web-based harassment and violence complaint management software.mysofia.ca · read 4 Oct 2026
Pricing limits
The pricing comparison lists data migration at $15 per case for all plans, additional users at $450 annually, and required onboarding at a one-time fee of $5,000.mysofia.ca · read 4 Oct 2026
Product
Sofia is web-based complaint management software for managers and human resources teams to monitor and track workplace conflicts and legal compliance.mysofia.ca · read 4 Oct 2026
Reporting
Its reports help organizations identify trends and recurring issues, and the Customized Global Report is included in Premium.mysofia.ca · read 4 Oct 2026
Risk analysis
Sofia offers tailored risk analysis to identify factors contributing to workplace harassment and violence.mysofia.ca · read 4 Oct 2026
Security and privacy
The FAQ says Sofia uses user access controls, encryption, and data redaction, and complies with applicable privacy legislation including PIPEDA.mysofia.ca · read 4 Oct 2026
Support
Sofia says it will respond to contact inquiries within 48 hours.mysofia.ca · read 4 Oct 2026
Templates
Sofia provides ready-to-use resolution process templates, and customized templates are included in Advanced and Premium plans.mysofia.ca · read 4 Oct 2026
Whistleblower hotline
Sofia offers a confidential bilingual hotline where employees may report misconduct anonymously, including harassment, discrimination, violence, fraud, or theft concerns.mysofia.ca · read 4 Oct 2026

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