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On the recordRead 11 Oct 202620 facts
SnapEngage
SnapEngage · Boulder, Colorado, United States; Berlin, Germany
Plans and prices
Starter
$45a month, billed yearly
5 users
Read 20 Sep 2026 · snapengage.com
Professional
$65a month, billed yearly
unlimited users
Read 20 Sep 2026 · snapengage.com
Scale
$85a month, billed yearly
unlimited users
Read 20 Sep 2026 · snapengage.com
On the record
- APIs
- Developer documentation describes integration, JavaScript, provisioning, visitor chat, bot, and logs APIs, among others.developer.snapengage.com · read 11 Oct 2026
- Automation
- Its automation features include workflow mapping, custom fields, CRM or help desk synchronization, proactive chat, and bots.snapengage.com · read 11 Oct 2026
- Bots
- The listed bot options include Info-Capture Bot, Guide Bot, Answer Bot, and Bot API.snapengage.com · read 11 Oct 2026
- Website chatbot
- Yessnapengage.com · read 20 Sep 2026
- Chat channels
- omnichannelsnapengage.com · read 20 Sep 2026
- Company
- TeamSupport announced it acquired SnapEngage in May 2021 and said SnapEngage had offices in Boulder, Colorado, and Berlin, Germany.snapengage.com · read 11 Oct 2026
- CRM integrations
- SnapEngage describes native integrations with Salesforce, Microsoft Dynamics, and SAP.snapengage.com · read 11 Oct 2026
- Data transfer
- A secure data transfer feature lets agents request credit card numbers, Social Security numbers, or secure notes; the page says secure data is deleted when a chat closes or transfers and is not saved in transcripts.snapengage.com · read 11 Oct 2026
- Healthcare
- The site advertises HIPAA compliance and describes HealthEngage as HIPAA-compliant live chat.snapengage.com · read 11 Oct 2026
- Hosting locations
- A company page says accounts can use separate US or EU server infrastructure and describes a private-instance option with additional hosting locations.snapengage.com · read 11 Oct 2026
- Live agent chat
- Yessnapengage.com · read 20 Sep 2026
- Mobile chat
- The visitor chat window detects mobile devices and is optimized for mobile interactions.snapengage.com · read 11 Oct 2026
- Omnichannel
- Visitors can reach agents through SMS, Twitter chat links, Facebook Messenger, and WeChat.snapengage.com · read 11 Oct 2026
- Product
- SnapEngage offers conversational chat software for sales and customer support teams.snapengage.com · read 11 Oct 2026
- SAP integration
- The SAP integration supports SAP Service Cloud and SAP Sales Cloud; the page says SAP C4C integration is available on Enterprise accounts only.snapengage.com · read 11 Oct 2026
- Paid from
- 45snapengage.com · read 20 Sep 2026
- Support
- SnapEngage says its technical support team partners with customers during implementation and offers ongoing client success reviews.snapengage.com · read 11 Oct 2026
- Visitor tracking
- Yessnapengage.com · read 20 Sep 2026
