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SmartLinx
Hackensack, New Jersey, United States
What it is
Smartlinx is workforce management and human resources software for senior care organizations. It combines scheduling, time and attendance, mobile workflows, workforce analytics, payroll, compliance, and employee administration. Scheduling can use census, resident acuity, and HPPD requirements to adjust shifts and flag coverage gaps. Credential checks help verify that CNAs, LPNs, and RNs meet role requirements. Compliance tools include Payroll Based Journal reporting, configurable rules, alerts, credential tracking, and audit-ready reports. Payroll supports calculations, tax filing, flexible pay cycles, and links with scheduling, timekeeping, and HR. Smartlinx Go on iOS and Android lets employees view schedules and pay, request or swap shifts, access pay stubs, request PTO, and clock in or out with GPS-verified punches. The platform is also available on the web. Pricing is provided on request.
For and against
For
- Combines workforce and HR functions
- Supports PBJ compliance reporting
- Tracks credentials and qualifications
- Offers GPS-verified mobile punches
- Includes open-shift management
Against
- Pricing is available only on request
- Mobile app options require iOS or Android
- Designed specifically for senior care organizations
The verdict
Smartlinx brings scheduling, payroll, HR, compliance, and mobile employee tools into one senior-care platform. Its credential controls, reporting, and workforce integrations address regulated staffing operations.
Who it suits
It is aimed at skilled nursing, assisted living, senior living, continuing care, healthcare staffing, and managed service providers. Employees needing mobile scheduling and timekeeping can use Smartlinx Go.
On the record
- Compliance
- The platform includes PBJ reporting, a CMS Five-Star Predictor, and ACA compliance tools.smartlinx.com · read 9 Oct 2026
- Credentials
- Built-in license and qualification checks help confirm that assigned CNAs, LPNs, and RNs have credentials for their roles.smartlinx.com · read 9 Oct 2026
- Employee app
- Smartlinx Go lets employees view schedules, request or pick up shifts, swap shifts, access pay stubs, and request PTO.smartlinx.com · read 9 Oct 2026
- Hosting
- Smartlinx says its solutions are hosted on Microsoft Azure’s secure cloud infrastructure.smartlinx.com · read 9 Oct 2026
- HR tools
- Its HR features include employee data management, recruiting and onboarding, benefits administration, and earned wage access.smartlinx.com · read 9 Oct 2026
- Integrations
- The scheduling product is described as working with Smartlinx Time & Attendance, HR, payroll, and compliance systems.smartlinx.com · read 9 Oct 2026
- Intended customers
- The platform is aimed at skilled nursing, assisted living, senior living, continuing care, healthcare staffing, and managed service providers.smartlinx.com · read 9 Oct 2026
- Mobile app
- Smartlinx Go is available on iOS and Android and lets employees view schedules and pay information, request time off, and manage shifts.smartlinx.com · read 9 Oct 2026
- Mobile time clock
- Smartlinx Go supports clocking in and out with GPS-verified punches on iOS and Android devices.smartlinx.com · read 9 Oct 2026
- Mobile timekeeping
- The app supports clocking in and out on iOS or Android with GPS-verified punches.smartlinx.com · read 9 Oct 2026
- Payroll
- Payroll features include automated calculations, tax filing, flexible pay cycles, and connections with scheduling, time and attendance, and HR.smartlinx.com · read 9 Oct 2026
- Pricing
- The pages opened direct prospective customers to request a demo and do not state software prices.smartlinx.com · read 9 Oct 2026
- Purpose
- Smartlinx is a workforce management and human resources platform built for senior care organizations.smartlinx.com · read 9 Oct 2026
- Scheduling
- Its scheduling software uses real-time census, resident acuity, and HPPD requirements to adjust shifts and flag potential coverage gaps.smartlinx.com · read 9 Oct 2026
- Security
- Smartlinx says it encrypts data at rest and in transit, and supports MFA, SSO, and least-privilege access.smartlinx.com · read 9 Oct 2026
- Security controls
- The company says it follows the SOC 2 framework and conducts independent third-party assessments and penetration testing at least annually.smartlinx.com · read 9 Oct 2026
- Security framework
- The company says it uses the SOC 2 framework and conducts third-party audits, penetration tests, and annual risk assessments.smartlinx.com · read 9 Oct 2026
- Support
- The company lists 800-307-8535 as its customer support phone number.smartlinx.com · read 9 Oct 2026
