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Smallchat

Smallchat · United States · founded 2016

Plans and prices

Growth

$19.99a month

Personal features · Custom auto messages · Contact list with export · Unlimited pageviews

Business

$39.99a month

Personal and Growth features · Multiple Slack channels and widgets · File uploads · Whitelabel chat widget

Personal

Free

Unlimited conversations · Unlimited operators · 10k/mo pageviews · Full widget customization

Every plan, in full

On the record

Analytics
Smallchat provides analytics to track monthly conversation counts.small.chat · read 11 Oct 2026
Automated engagement
Custom trigger messages can start conversations with visitors.small.chat · read 11 Oct 2026
Website chatbot
Nosmall.chat · read 22 Sep 2026
Chat channels
website+messagingsmall.chat · read 22 Sep 2026
Contact export
The contact list lets users view customer information and export it as a CSV.small.chat · read 11 Oct 2026
Customization
The widget, forms, and fields can be styled and customized for a brand and different languages.small.chat · read 11 Oct 2026
Data collected
The privacy policy says Smallchat processes chat messages and may collect end-user IP address, browser, device type, activity time, and an approximate city and country from the IP address.small.chat · read 11 Oct 2026
GDPR requests
The GDPR section says Smallchat responds to support requests about users' rights within 30 days.small.chat · read 11 Oct 2026
Installation
The site says installation uses a single embed script, and widget settings update automatically.small.chat · read 11 Oct 2026
Live agent chat
Yessmall.chat · read 22 Sep 2026
Multiple sites
Smallchat says teams can manage multiple sites using separate Slack channels, or add multiple Slack teams to one subscription.small.chat · read 11 Oct 2026
Privacy
The privacy policy says Smallchat does not share personal data for advertising or other purposes.small.chat · read 11 Oct 2026
Purpose
Smallchat lets businesses chat with website visitors and manage conversations from inside Slack.small.chat · read 11 Oct 2026
Refunds
The terms say refund requests must be made within 7 days of the initial purchase, with no more than one transaction refunded per account.small.chat · read 11 Oct 2026
Slack integration
Conversations create a new thread in the team's support channel, and Slack's mobile app can be used to chat and receive notifications.small.chat · read 11 Oct 2026
Support
The site invites customers to contact support through its chat widget or by email.small.chat · read 11 Oct 2026
Visitor tracking
Yessmall.chat · read 22 Sep 2026

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