SimplyChat

Plans and prices

Every plan, in full

On the record

Co-browse

Agents can view an active visitor’s browser in view-only mode, with password and payment fields automatically masked.simplychat.io · read 12 Oct 2026

Integrations and compatibility

The site lists Shopify, WordPress, WooCommerce, Next.js, Squarespace, Webflow, Wix, and plain HTML among supported platforms.simplychat.io · read 12 Oct 2026

Intended users

The site presents SimplyChat for modern businesses and teams, including Shopify stores, SaaS businesses, ecommerce stores, agencies, and small businesses.simplychat.io · read 12 Oct 2026

Limits

The site describes one plan with unlimited websites and agents and says it has no usage caps or add-ons.simplychat.io · read 12 Oct 2026

Privacy controls

The site says SimplyChat supports cookie consent prompts, data deletion requests, and a Data Processing Agreement, and does not sell visitor data or train on messages.simplychat.io · read 12 Oct 2026

Proactive chat

Agents can message an active visitor with one click, and automatic triggers can be based on page, time on site, or scroll depth.simplychat.io · read 12 Oct 2026

Security and privacy

The site states that messages are encrypted with TLS 1.3 in transit and AES-256 at rest, and that visitor data is stored in US or EU regional clusters depending on the workspace.simplychat.io · read 12 Oct 2026

Support

Priority support is included with the listed plan.simplychat.io · read 12 Oct 2026

Team inbox

SimplyChat supports multi-agent routing and assignment, department-level routing rules, conversation history, and resolve and reopen workflows.simplychat.io · read 12 Oct 2026

Visitor tracking

The dashboard shows visitors’ current pages, referral and UTM details, page history, device, browser, operating system, country, and city.simplychat.io · read 12 Oct 2026

What it does

SimplyChat provides a website chat widget with real-time visitor tracking and live conversations between visitors and support or sales agents.simplychat.io · read 12 Oct 2026

Widget

The chat widget installs with a script tag, loads asynchronously, weighs under 30KB gzipped, and supports customization of color, position, shape, welcome message, agent name, and avatar.simplychat.io · read 12 Oct 2026

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