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ShiftWise Flex
Dallas, Texas, United States
What it is
ShiftWise Flex is a workforce technology platform for healthcare organizations managing labor planning, scheduling, staffing, and deployment. It covers clinical and non-clinical staff across permanent, per diem, float, contingent, and project-based roles. Tools include AI-assisted order creation, shift recommendations, workforce analytics, executive dashboards, and predictive workforce planning. Online staff profiles track pending and expired eligibility requirements, while automated matching helps identify qualified talent. Daily reports include estimated spend by facility and specialty, fill rates, and open positions. Billing features support invoice creation, approval workflows, and payment tracking. The platform integrates with HRIS, scheduling, timekeeping, and financial systems, with integration needs discussed with clients. Managers can access the desktop platform on the go through the ShiftWise Flex Manager app. It is cloud-based and described by the maker as adhering to SOC 2 compliance. ShiftWise Flex is paid, with pricing available on request, and is available on web and iOS.
For and against
For
- Covers clinical and non-clinical workforce roles
- Tracks pending and expired eligibility requirements
- Includes workforce analytics and daily reporting
- Supports integrations with HRIS and financial systems
Against
- Pricing is available on request
- Customer support excludes weekends and holidays
- Live support hours are limited to 5:00 a.m.–6:00 p.m. PT
The verdict
ShiftWise Flex brings staffing, scheduling, eligibility tracking, reporting, and billing into a healthcare workforce platform. Organizations should confirm pricing and integration needs with the company.
Who it suits
ShiftWise Flex is for healthcare organizations, including hospitals and health systems, managing clinical and non-clinical workforces. Its scheduling and staffing tools cover both permanent roles and flexible labor.
On the record
- AI and analytics
- Features include AI-assisted order creation, shift recommendations, workforce analytics, executive dashboards, and predictive workforce planning.shiftwise.com · read 8 Oct 2026
- Analytics
- Daily reporting provides workforce metrics including estimated spend by facility and specialty, fill rates, and open positions.shiftwise.com · read 9 Oct 2026
- Billing
- Automated billing and invoicing supports invoice creation, approval workflows, and payment tracking.shiftwise.com · read 8 Oct 2026
- Compliance
- Online staff profiles track pending and expired eligibility requirements, and automated profile matching helps identify qualified talent.shiftwise.com · read 9 Oct 2026
- Credentialing integration
- A product flyer describes integration with OneCredential for automated credentialing.shiftwise.com · read 9 Oct 2026
- Implementation
- The company says implementation can be completed in as little as four weeks.shiftwise.com · read 9 Oct 2026
- Integrations
- ShiftWise Flex can integrate with HRIS, scheduling, timekeeping, and financial systems; the company says it consults with clients on integration needs.shiftwise.com · read 9 Oct 2026
- Intended customers
- The platform is presented for healthcare organizations managing clinical and non-clinical workforces, including hospitals and health systems.shiftwise.com · read 8 Oct 2026
- Intended users
- ShiftWise Flex provides SaaS for flexible, temporary, and contract labor in healthcare and serves more than 2,000 healthcare facilities in all 50 states.shiftwise.com · read 9 Oct 2026
- Mobile access
- The company describes a ShiftWise Flex Manager mobile app as an extension of its desktop platform.shiftwise.com · read 9 Oct 2026
- Product
- ShiftWise Flex is a healthcare workforce management platform for labor planning, scheduling, staffing, and deployment across clinical and non-clinical roles.shiftwise.com · read 9 Oct 2026
- Security
- A ShiftWise Flex product flyer describes SOC 2 Type 2-aligned practices and secure integrations.shiftwise.com · read 9 Oct 2026
- Support
- Live customer support is available Monday through Friday from 5:00 a.m. to 6:00 p.m. PT, excluding holidays.shiftwise.com · read 9 Oct 2026
- Training
- Users can access on-demand learning content within the system through WalkMe, including tutorials, guides, and videos.shiftwise.com · read 9 Oct 2026
- Workforce coverage
- The platform coordinates core staff, internal float pools, per diem resources, and contingent labor.shiftwise.com · read 9 Oct 2026
