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On the recordRead 11 Oct 202619 facts
Sentinel Live Chat
Plans and prices
Enterprise
Priced on request
Higher limits for most team and channel counts · unlimited broadcasts · API access, custom branding, Wasync, AI, WhatsApp, Telegram, and advanced analytics
Read 11 Oct 2026 · sentinelhub.ai
Growth
Priced on request
Up to 10 members · 3 connections · 1 WhatsApp slot · 1 Telegram slot
Read 11 Oct 2026 · sentinelhub.ai
Starter
Priced on request
Up to 3 members · 100 contacts · 5 broadcasts/month · live chat enabled
Read 11 Oct 2026 · sentinelhub.ai
On the record
- Included agent seats
- 3sentinelhub.ai · read 19 Sep 2026
- AI and handoff
- AI can handle repetitive questions while the team remains available for conversations that need human attention.sentinelhub.ai · read 11 Oct 2026
- AI integration controls
- AI tool connections support guardrails including read-only mode, call limits, destructive-action confirmation, blocked fields, PII masking, prompt-injection guard, and secret detection.sentinelhub.ai · read 11 Oct 2026
- AI knowledge base
- AI auto-replies use an uploaded knowledge base to answer repetitive questions consistently.sentinelhub.ai · read 11 Oct 2026
- Channels
- Sentinel brings WhatsApp, Telegram, and Live Chat conversations into one shared inbox.sentinelhub.ai · read 11 Oct 2026
- Website chatbot
- Yessentinelhub.ai · read 19 Sep 2026
- Chat channels
- omnichannelsentinelhub.ai · read 19 Sep 2026
- Live agent chat
- Yessentinelhub.ai · read 19 Sep 2026
- Plan payment
- Plan and add-on payment flows require payment proof and approval before a change becomes active.sentinelhub.ai · read 11 Oct 2026
- Product
- Sentinel Live Chat is a customizable website chat widget connected to Sentinel’s shared inbox, contact history, and AI workflows.sentinelhub.ai · read 11 Oct 2026
- Shared inbox
- Agents can monitor and reply to website conversations from one workspace.sentinelhub.ai · read 11 Oct 2026
- Support and sales
- The product page invites teams to book a demo and says the Sentinel team can help map suitable channels and workflows.sentinelhub.ai · read 11 Oct 2026
- Team security
- Business access uses Owner, Admin, and Member roles; owners and admins can be required to verify by OTP, and member access can be limited by allowed IP addresses.sentinelhub.ai · read 11 Oct 2026
- Third-party integrations
- The AI tools module can connect external platforms through configured endpoints and supports API key or login-password authentication models.sentinelhub.ai · read 11 Oct 2026
- Visitor context
- The product captures visitor details and keeps them available during the conversation.sentinelhub.ai · read 11 Oct 2026
- Visitor flows
- Visitor flows can present buttons, forms, confirmation steps, and result views in widget and direct chat.sentinelhub.ai · read 11 Oct 2026
- Visitor tracking
- Yessentinelhub.ai · read 19 Sep 2026
- Widget setup
- The widget supports configurable branding, visitor fields, prompts, behavior, and allowed domains, and is embedded with a code snippet.sentinelhub.ai · read 11 Oct 2026
