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Satori
What it is
Satori is a LiveOps platform for game studios and publishers running live service games. It provides tools to understand players, deliver live content, and tailor experiences, including scheduled events, battle passes, offers, messages, push notifications, and rewards. Teams can run multi-phase experiments and use feature flags for remote configuration across player audiences. Segments built from player identities and filter expressions refresh automatically. Analytics include retention graphs, funnel analysis, custom metrics, and alerts. Messaging can be sent through in-game inboxes, push, or email, either on a schedule or in response to events. Satori integrates with Nakama and exports raw event data to Snowflake, BigQuery, Redshift, S3, and Databricks. Heroic Labs offers the managed service on Heroic Cloud and deployment through Private Cloud. Heroic Cloud starts at $600/mo, with event-based ingestion pricing and no DAU, MAU, CCU, or event limits. There is no free plan.
For and against
For
- Supports scheduled live events and player rewards.
- Audience membership refreshes automatically.
- Includes retention graphs and funnel analysis.
- Exports event data to several listed data services.
- No DAU, MAU, CCU, or event limits on Heroic Cloud.
Against
- No free plan is listed.
- Heroic Cloud starts at $600/mo.
- Cloud pricing uses event-based ingestion.
The verdict
Satori brings LiveOps tools, audience segmentation, messaging, and analytics together for live service games. Heroic Cloud has no listed usage limits for DAU, MAU, CCU, or events, but starts at $600/mo with event-based ingestion pricing.
Who it suits
Satori is for game studios and publishers operating live service games. Its audience segmentation, messaging, experiments, and analytics are relevant to teams managing ongoing player experiences.
Plans and prices
Satori on Heroic Cloud
Event-based ingestion pricing · No DAU/MAU/CCU or event limits · Smaller deployment options available for development and testing
Read 8 Oct 2026 · heroiclabs.com
On the record
- Analytics
- Satori provides retention graphs, funnel analysis, custom metrics, and alerts.heroiclabs.com · read 8 Oct 2026
- Audience
- Heroic Labs describes Satori as a LiveOps product for game studios and publishers running live service games.heroiclabs.com · read 8 Oct 2026
- Client SDKs
- Satori lists client libraries for Unity/.Net, JavaScript, Java/Android, Godot, Dart/Flutter, Swift, and Defold.heroiclabs.com · read 8 Oct 2026
- Cloud plan limits
- The Satori Heroic Cloud plan lists no DAU, MAU, CCU, or event limits and uses event-based ingestion pricing.heroiclabs.com · read 8 Oct 2026
- Console and API
- Satori includes a browser-based console, a client SDK, and a console API for programmatic management.heroiclabs.com · read 8 Oct 2026
- Deployment
- Heroic Labs offers Satori on Heroic Cloud and says it can be deployed through Private Cloud.heroiclabs.com · read 8 Oct 2026
- Experiments and flags
- Teams can run multi-phase experiments and use feature flags for remote configuration across player audiences.heroiclabs.com · read 8 Oct 2026
- Integrations
- Satori integrates with Nakama and can export raw event data to Snowflake, BigQuery, Redshift, S3, and Databricks.heroiclabs.com · read 8 Oct 2026
- Live operations
- Satori supports scheduled live events, battle passes, offers, messages, push notifications, and player rewards.heroiclabs.com · read 8 Oct 2026
- Messaging
- Satori supports in-game inbox messages, push notifications, and email, including scheduled or event-triggered delivery.heroiclabs.com · read 8 Oct 2026
- Purpose
- Satori is a LiveOps platform that helps game studios understand players, deliver live content, and personalize player experiences.heroiclabs.com · read 8 Oct 2026
- Security
- Heroic Labs says its infrastructure and services are SOC 2 Type II compliant and undergo regular audits, annual penetration testing, and continuous security monitoring.heroiclabs.com · read 8 Oct 2026
- Segmentation
- Satori segments player identities using filter expressions and automatically refreshes audience membership.heroiclabs.com · read 8 Oct 2026
- Support
- Heroic Labs offers studio support packages with email support, response SLAs, and—in higher tiers—engineering support and uptime guarantees.heroiclabs.com · read 8 Oct 2026
