Keela
What it is
Keela is a web-based donor management platform for nonprofits, combining contact records, fundraising tools, donor insights, and email marketing. Teams can create donation forms, track campaigns, encourage recurring gifts, and send automatic gift acknowledgements. Donor records include profiles, deduplication, relationship tracking, scores, and pipeline management. Communication tools include customizable emails, automated workflows, tags, segments, and texting. Reporting offers customizable dashboards, real-time reports, visual summaries, presentation-ready reports, and calculated KPIs. Listed integrations include Raisely, Aplos, Stripe, QuickBooks Online, PayPal, Eventbrite, Mailchimp, SendGrid, Xero, Zapier, BitPay, and DonorSearch. Plans include unlimited forms, emails, donations, and support, with pricing based on contact count. The annual plan for up to 1,000 contacts costs $164 a month; the monthly option for that tier costs $190 a month. Organizations with more than 10,000 contacts are directed to request custom pricing. Premium Care, pipelines, texting, and wealth screening are additional features; Premium Care starts at $200 per month. Keela says every plan includes unlimited email support, online training, a knowledge base, training videos, and Keela U.
For and against
For
- Donation forms and recurring giving prompts
- Donor profiles include relationship tracking and scores
- Customizable dashboards and real-time reporting
- Plans include unlimited forms, emails, donations, and support
Against
- Pricing scales by contact count
- More than 10,000 contacts requires custom pricing
- Texting and pipelines are additional features
The verdict
Keela brings donor management, fundraising, communications, and reporting together for nonprofits. The contact-based pricing and extra-cost features are important considerations when choosing a plan.
Who it suits
Keela suits nonprofits and charities that want donor records, fundraising, email communications, and reporting in a web platform. Organizations should consider contact-count pricing and the additional cost of some features.
Plans and prices
1001-2500 contacts — annual
1001-2500 contacts
Read 21 Sep 2026 · keela.co
2501-5000 contacts — annual
2501-5000 contacts
Read 21 Sep 2026 · keela.co
5001-7500 contacts — annual
5001-7500 contacts
Read 21 Sep 2026 · keela.co
7501-10000+ contacts — annual
7501-10000+ contacts
Read 21 Sep 2026 · keela.co
1001-2500 contacts — monthly
1001-2500 contacts
Read 21 Sep 2026 · keela.co
2501-5000 contacts — monthly
2501-5000 contacts
Read 21 Sep 2026 · keela.co
5001-7500 contacts — monthly
5001-7500 contacts
Read 21 Sep 2026 · keela.co
Annual · up to 1,000 contacts
up to 1,000 contacts · unlimited forms, emails and donations
Read 15 Oct 2026 · keela.co
Monthly · up to 1,000 contacts
up to 1,000 contacts · unlimited forms, emails and donations
Read 15 Oct 2026 · keela.co
On the record
- API and SDKs
- The official pages opened describe integrations and support articles but do not provide a public Keela API reference, SDK catalog or self-hosting package.support.keela.co · read 15 Oct 2026
- Automated journeys
- Users can create prebuilt or custom workflows for receipts, thank-you messages and lapsed-donor follow-up.keela.co · read 15 Oct 2026
- Automation 2.0
- A September 2026 product update describes AI-assisted workflow creation with review-and-activate checks before launch.keela.co · read 15 Oct 2026
- Communications
- Keela offers nonprofit email marketing, automated workflows, customizable email building, tags and segments, and texting services.keela.co · read 2 Oct 2026
- Company history
- Keela’s About page says it launched in 2015 as a donor management platform purpose-built for nonprofits.keela.co · read 2 Oct 2026
- Company structure
- Keela is presented as part of Velora, alongside Raisely and Aplos in an integrated nonprofit operations suite.keela.co · read 15 Oct 2026
- Compliance
- Keela states that its tax receipting is CRA, IRS and ACNC compliant and that it follows anti-spam requirements.keela.co · read 15 Oct 2026
- Customer support
- Standard plans include unlimited email support; Premium Care adds live chat and scheduled phone support.keela.co · read 15 Oct 2026
- Data hosting
- Keela says data is stored on Microsoft Azure servers in the United States, Canada, or Australia depending on the nonprofit’s location.keela.co · read 2 Oct 2026
- Donation forms
- Keela provides branded online donation forms with preset asks, recurring-gift prompts and checkout.keela.co · read 15 Oct 2026
- Donor CRM
- Donor management features include donor profiles, deduplication, relationship tracking, donor scores, and pipeline management.keela.co · read 2 Oct 2026
- Donor database
- The platform stores donor profiles with gift history, household relationships, soft credits and custom fields.keela.co · read 15 Oct 2026
- Email and texting
- Communications tools support segmented lists, saved audiences and deliverability features for email and text outreach.keela.co · read 15 Oct 2026
- Extra-cost features
- Premium Care, pipelines, texting, and wealth screening are listed as additional features, and Premium Care starts at $200 per month.keela.co · read 2 Oct 2026
- Fundraising
- Its fundraising features include custom donation forms, smart donor asks, campaign tracking, recurring giving prompts, and automatic gift acknowledgements.keela.co · read 2 Oct 2026
- Headquarters and size
- LinkedIn lists Vancouver, British Columbia as headquarters and 11–50 employees.linkedin.com · read 15 Oct 2026
- Integrations
- Listed integrations include Aplos, Raisely, Stripe, PayPal, QuickBooks Online, Eventbrite, Mailchimp, SendGrid, Xero, Zapier, BitPay, DonorSearch, Google Calendar, Gmail, Google Analytics and Google Tag Manager.keela.co · read 15 Oct 2026
- Legal name
- Crunchbase identifies the legal entity as Networks for Change Inc.crunchbase.com · read 15 Oct 2026
