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Replya

What it is

Replya helps businesses prepare responses to Google reviews through an AI-assisted workflow. It connects with Google Business Profile, also called Google Maps, and syncs reviews automatically. For each review, Replya generates a suggested response that users can review, edit, and approve before posting; the service says it does not automatically publish responses. Tone choices include professional, friendly, and apologetic. Replya is built for small and medium-sized businesses such as restaurants, salons, hotels, retail stores, healthcare practices, and automotive shops. The Free plan covers one location, 20 AI-generated responses per month, one tone, basic analytics, and manual copying. Pro costs $29 a month, supports up to six locations and unlimited generated responses, adds all tones and a full analytics and insights dashboard, and allows direct posting to Google; a 14-day trial is included. Enterprise has custom pricing, unlimited locations and responses, all tones, a full dashboard, automatic Google posting, and weekly email summaries. Replya says it encrypts data end-to-end, stores it securely, does not share or sell user information, and is GDPR and CCPA compliant.

For and against

For

  • Automatic Google review syncing
  • Editable AI-generated suggestions
  • Multiple response tones
  • Free plan available
  • GDPR and CCPA compliance stated

Against

  • Free plan limited to 20 responses monthly
  • Free plan supports one location
  • Automatic publishing unavailable on Free and Pro
  • Other review platforms are coming soon

The verdict

Replya provides review syncing, draft generation, tone controls, and approval before posting to Google. Its free tier is limited, while Pro expands locations and responses for $29 a month.

Who it suits

Replya suits small and medium-sized businesses that manage Google reviews and want editable, tone-controlled response suggestions. It is relevant to businesses with one or several locations.

Plans and prices

Pro

$29a month

Up to 6 locations · Unlimited AI-generated responses · All response tones · Full analytics & insights dashboard

Enterprise

Priced on request

Unlimited locations · Unlimited AI-generated responses · All response tones · Full analytics dashboard

Free

Priced on request

1 location · 20 AI-generated responses per month · 1 response tone · Basic analytics

Every plan, in full

On the record

Analytics
The Free plan includes basic analytics, while Pro includes a full analytics and insights dashboard.replya.co · read 8 Oct 2026
Audience
Replya says it is built for small and medium-sized businesses, including restaurants, salons, hotels, retail stores, healthcare practices, and automotive shops.replya.co · read 8 Oct 2026
Compliance
Replya says the platform is GDPR and CCPA compliant.replya.co · read 8 Oct 2026
Other platforms
The site says support for Yelp, Facebook, and TripAdvisor is coming soon.replya.co · read 8 Oct 2026
Product
Replya is an AI-powered tool that helps businesses respond to Google reviews in seconds.replya.co · read 8 Oct 2026
Reply workflow
Replya generates suggested replies that users can review, edit, and approve before posting; it says it does not automatically publish responses.replya.co · read 8 Oct 2026
Response tones
Users can choose tones including professional, friendly, and apologetic, and edit AI-generated replies before approving them.replya.co · read 8 Oct 2026
Review sync
Replya integrates directly with Google Business Profile (Google Maps) and syncs reviews automatically.replya.co · read 8 Oct 2026
Security
Replya says data is encrypted end-to-end and stored securely, and that it does not share or sell user information.replya.co · read 8 Oct 2026
Support
Replya lists [email protected] as its contact email.replya.co · read 8 Oct 2026
Trial
The Pro plan includes a 14-day free trial.replya.co · read 8 Oct 2026

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