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On the recordRead 15 Oct 202649 facts
Regal
Regal · New York City, United States · founded 2020
Plans and prices
Enterprise custom
Priced on request
Enterprise focus · proxy of at least 25 agents and 100,000 call minutes/month · dedicated implementation · 99.9% voice-infrastructure uptime SLA
Read 15 Oct 2026 · regal.ai
Custom quote
Priced on request
Pricing depends on team setup · pay for features used · discounts for higher spend and longer contracts
Read 2 Oct 2026 · regal.ai
On the record
- A/B testing
- A/B testing is provided for optimizing customer journeys, connect rates, messaging and satisfaction.regal.ai · read 15 Oct 2026
- Agent tools
- The platform includes drag-and-drop orchestration, native A/B testing, live call monitoring, Conversation Intelligence, and automated QA.regal.ai · read 2 Oct 2026
- AI data
- Regal says its agreements with LLM partners prevent them from training on or storing customer data.regal.ai · read 2 Oct 2026
- AI phone agents
- Phone agents support inbound routing, scheduling, lead qualification and FAQ answering.regal.ai · read 15 Oct 2026
- Analytics
- The product includes analytics, reporting, customizable dashboards, transcription, summaries and conversation intelligence.regal.ai · read 15 Oct 2026
- API authentication
- The public API uses API keys in the Authorization header, with keys revealed from account integration settings.developer.regal.ai · read 15 Oct 2026
- API rate limit
- The documented default API limit is 300 requests per second, with higher limits available by contacting Regal.developer.regal.ai · read 15 Oct 2026
- Channels
- Agents can be deployed across voice, SMS and chat, with human-agent collaboration.developer.regal.ai · read 15 Oct 2026
- Company
- The company says it was founded to help enterprises use AI agents to transform customer communications and is built in New York City.regal.ai · read 2 Oct 2026
- Company size
- LinkedIn lists the company size as 51–200 employees.linkedin.com · read 15 Oct 2026
- Conversation features
- Agents can speak naturally, handle interruptions and topic changes, and speak more than 30 languages in hundreds of accents.regal.ai · read 2 Oct 2026
- CRM integrations
- multipleregal.ai · read 22 Sep 2026
- Custom actions
- Voice agents can call customer-hosted HTTP functions for tasks such as pricing, inventory and service-coverage lookups.developer.regal.ai · read 15 Oct 2026
- Customer journeys
- Yesregal.ai · read 22 Sep 2026
- Data training policy
- Regal says agreements with its LLM partners prevent training on customer data or storing that data.regal.ai · read 15 Oct 2026
- Documentation depth
- The developer portal provides documentation, API reference, MCP material, video tutorials, FAQs, integration guides and changelog-style release notes.developer.regal.ai · read 15 Oct 2026
- Founded and headquarters
- LinkedIn lists Regal as founded in 2020 and headquartered in New York.linkedin.com · read 15 Oct 2026
- Funding news
- Regal announced a $40 million funding round on October 30, 2024, bringing total funding reported by the announcement to $83 million.venturebeat.com · read 15 Oct 2026