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Chatbyte
Hamburg, Germany
What it is
Chatbyte offers AI chatbots and voice agents for business customer service over chat and phone. Chatbots can use uploaded PDFs, FAQs, or a website as a shared knowledge base, and include ticketing workflows, CSAT surveys, team collaboration, and internal notes. They reply in over 50 languages with automatic language detection. For complex requests, a chatbot can hand the conversation to a team along with its context. Listed integrations include HubSpot, Pipedrive, Twenty CRM, Zendesk, Intercom, Slack, Linear, Calendly, cal.com, and Google Calendar. The service also offers a read-only MCP server for approved AI clients to find tools related to conversations, voice calls, agents, and usage insights. Chatbyte says relevant product data remains in the EU and that Data Processing Agreements are available on all plans. It describes its AI workflows as emphasizing transparency, human oversight, and escalation paths. The company serves businesses exclusively and says it helps teams connect systems and knowledge bases during setup. Chatbot tiers list limits of 100, 500, or 2,500 conversations per month. The service is available on the web and through an API. Voice Starter costs €99 a month, excluding VAT.
For and against
For
- Chatbots use PDFs, FAQs, or websites as a knowledge base.
- Supports replies in over 50 languages.
- Complex requests can go to a team with context.
- Lists CRM, support, calendar, and messaging integrations.
- Provides Data Processing Agreements for all plans.
Against
- Services are offered exclusively to businesses.
- Chatbot tiers have monthly conversation limits.
- Voice Starter costs €99 a month, excluding VAT.
The verdict
Chatbyte combines customer-service chatbots with voice agents and workflows for handing complex cases to people. Compare the specific chatbot or voice plan limits and pricing with the support volume you need.
Who it suits
Chatbyte is for businesses seeking chatbot or voice-agent tools for customer service across chat and phone. It may suit teams that need multilingual replies, human handoff, or integrations with the listed business systems.
Plans and prices
Essential
1 AI chatbot · 100 conversations/month · 15 MB knowledge content · website widget and Pages
Read 3 Oct 2026 · chatbyte.ai
Starter
250 minutes included · 1 active Voice Agent · 1 phone number included, up to 3 · 2 concurrent inbound calls
Read 3 Oct 2026 · chatbyte.ai
Growth
1 AI chatbot · 500 conversations/month · 45 MB knowledge content · custom email domain
Read 3 Oct 2026 · chatbyte.ai
Pro
750 minutes included · up to 5 active Voice Agents · 3 phone numbers included, up to 10 · 5 concurrent calls, up to 2 outbound
Read 3 Oct 2026 · chatbyte.ai
Max
1,500 minutes included · up to 15 active Voice Agents · 5 phone numbers included, up to 30 · 10 concurrent calls, up to 5 outbound
Read 3 Oct 2026 · chatbyte.ai
Professional
1 AI chatbot · 2,500 conversations/month · 45 MB knowledge content · WhatsApp Business and RCS channels
Read 3 Oct 2026 · chatbyte.ai
Enterprise
Dedicated success manager · custom pricing and volume discounts · custom SLA and uptime guarantee · SSO and advanced security
Read 3 Oct 2026 · chatbyte.ai
On the record
- AI governance
- Chatbyte says it designs AI workflows around transparency, human oversight, and clear escalation paths while tracking EU AI Act guidance.chatbyte.ai · read 3 Oct 2026
- Company
- Chatbyte describes itself as founder-led and based in Hamburg, Germany.chatbyte.ai · read 3 Oct 2026
- Human handoff
- Complex chatbot requests can be transferred to a team with full conversation context.chatbyte.ai · read 3 Oct 2026
- Integrations
- Listed integrations include HubSpot, Pipedrive, Twenty CRM, Zendesk, Intercom, Slack, Linear, Calendly, cal.com, and Google Calendar.chatbyte.ai · read 3 Oct 2026
- Knowledge base
- Chatbots can use uploaded PDFs, FAQs, or a website as a central knowledge base.chatbyte.ai · read 3 Oct 2026
- Languages
- Chatbots can reply in over 50 languages, with language detected automatically.chatbyte.ai · read 3 Oct 2026
- MCP
- Chatbyte exposes a read-only MCP server for approved AI clients to discover tools for conversations, voice calls, agents, and usage insights.chatbyte.ai · read 3 Oct 2026
- Product
- Chatbyte offers AI chatbots and voice agents for customer service across chat and phone.chatbyte.ai · read 3 Oct 2026
- Security
- The company says relevant product data stays in the EU and that it provides Data Processing Agreements for all plans.chatbyte.ai · read 3 Oct 2026
- Support
- The company says most teams go live within a few days with help connecting their knowledge base and systems and fine-tuning the agent.chatbyte.ai · read 3 Oct 2026
- Target customers
- Chatbyte says its services are offered exclusively to businesses.chatbyte.ai · read 3 Oct 2026
- Ticketing
- The chatbot platform includes ticketing workflows, CSAT surveys, team collaboration, and internal notes.chatbyte.ai · read 3 Oct 2026
- Usage limits
- The Essential, Growth, and Professional chatbot plans list monthly limits of 100, 500, and 2,500 conversations respectively.chatbyte.ai · read 3 Oct 2026
