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On the recordRead 5 Oct 202613 facts
Quality Driven Software
Plans and prices
HR MODULE ONLY
$37a month, billed yearly
Unlimited Users · Unlimited Employees · HR features; excludes customer satisfaction reports and client surveys
Read 5 Oct 2026 · qualitydrivensoftware.com
STARTER
$117a month, billed yearly
Up to 500 Surveys / Month · Unlimited Users, Clients, and Employees · Email & Phone Surveys · QA/QC Entry
Read 5 Oct 2026 · qualitydrivensoftware.com
INTERMEDIATE
$159a month, billed yearly
Up to 1200 Surveys / Month · Unlimited Users, Clients, and Employees · Email & Phone Surveys · QA/QC Entry
Read 5 Oct 2026 · qualitydrivensoftware.com
ENTERPRISE
$219a month, billed yearly
Up to 2000 Surveys / Month · Unlimited Users, Clients, and Employees · Email & Phone Surveys · QA/QC Entry
Read 5 Oct 2026 · qualitydrivensoftware.com
On the record
- Culture First
- The site says every plan includes access to the Culture First private membership, which customers may choose not to use without changing the subscription price.qualitydrivensoftware.com · read 5 Oct 2026
- Integrations
- The pricing page lists a WordPress plugin, and the support knowledge base documents integrations with Launch27, ResponsiBid, Service Autopilot, NiceJob, and ZenMaid through Zapier.support.qualitydrivensoftware.com · read 5 Oct 2026
- Intended users
- The site presents QDS for service businesses seeking to measure customer satisfaction, monitor employee performance, and improve service quality.qualitydrivensoftware.com · read 5 Oct 2026
- Mobile access
- The company advertises access on the go and has support instructions for creating web versions of QDS on Android and iPhone.support.qualitydrivensoftware.com · read 5 Oct 2026
- Product
- Quality Driven Software describes itself as customer satisfaction and employee accountability software that tracks employee performance, uncovers quality issues, and provides real-time feedback.qualitydrivensoftware.com · read 5 Oct 2026
- Quality tracking
- The product ties survey quality scores to employee performance and can include reports from in-house quality inspectors.qualitydrivensoftware.com · read 5 Oct 2026
- Reporting
- Its visual dashboard and customizable reports help identify unhappy clients, low-quality scores, missing responses, and employees who need training.qualitydrivensoftware.com · read 5 Oct 2026
- Security
- The Launch27 integration instructions say system administrators must connect or reconnect the integration and that periodic reconnection is needed for security reasons.support.qualitydrivensoftware.com · read 5 Oct 2026
- Subscriptions
- The company says subscriptions have no contract, can be changed at any time, and can be canceled by contacting support.qualitydrivensoftware.com · read 5 Oct 2026
- Support
- The company advertises free email and phone support and recommends scheduling an onboarding demo with its onboarding specialist.qualitydrivensoftware.com · read 5 Oct 2026
- Survey channels
- Customers can receive surveys by email or SMS, with SMS included in the Intermediate and Enterprise plans.qualitydrivensoftware.com · read 5 Oct 2026
- Survey limits
- The Enterprise plan is listed for up to 2000 surveys per month, with volume pricing available by contacting support for higher usage.qualitydrivensoftware.com · read 5 Oct 2026
- Trial and refunds
- The company offers a free 14-day trial and says it does not provide refunds; trial cancellation requests are processed within 24 hours.qualitydrivensoftware.com · read 5 Oct 2026
