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project-open

project-open · Barcelona, Spain · founded 2003

What it is

project-open is an open-source application for service-industry organizations, combining project management, portfolio management, IT service management and professional services automation. Project tools cover planning, staffing, tracking, collaboration and accounting. Portfolio functions coordinate multiple projects, dependencies, approvals, resources and capacity. ITSM modules address incidents, helpdesk, changes, configuration, software releases and service-level agreements; PSA tools include expenses, invoicing, payments, absence management and time tracking.

The product supports Linux, Windows, web, API and self-hosted use. Installation choices include native Linux, Windows, VMware virtual machines and Docker, and it is also offered as SaaS on a private server managed by the project-open team, with administrator privileges for customers. API components include an OpenACS API Browser and XML-RPC package, with a REST interface module listed in the installation wiki. Integrations and imports include LDAP, Navision/UBL, SAP FI, JIRA and OTRS. Community Edition is free. Professional Edition costs €12 a month per employee and Enterprise Edition costs €24 a month per employee; both require at least 20 licenses.

For and against

For

  • Covers project, portfolio, ITSM and PSA functions.
  • Community Edition is free.
  • Supports Linux, Windows, web and self-hosting.
  • Includes XML-RPC and a listed REST module.
  • SaaS uses a private server with administrator privileges.

Against

  • Professional and Enterprise editions require 20 licenses minimum.
  • Professional costs €12 per employee monthly.
  • Enterprise costs €24 per employee monthly.
  • Paid editions include limited annual support requests.

The verdict

project-open brings several service-business workflows together and offers a free Community Edition alongside paid editions. Confirm the license minimums and support allocation if considering Professional or Enterprise.

Who it suits

project-open may suit service organizations seeking project, portfolio, IT service and professional services tools in one application. Community Edition is an option for users seeking a free edition, while paid editions specify employee-based monthly pricing and license minimums.

Plans and prices

Standard

Priced on request

1 GB disk space · 5 GB transfer volume · 5 users included · Unlimited database storage

Professional

Priced on request

2 GB disk space · 10 GB transfer volume · 10 users included · Unlimited database storage

Platinum

Priced on request

10 GB disk space · 20 GB transfer volume · 20 users included · Unlimited database storage

Community Edition

Free

freely available modules · downloadable and self-installable

Professional Edition

€12a month

closed-source extensions · professional support · minimum 20 licenses

Enterprise Edition

€24a month

enterprise extensions · professional support · minimum 20 licenses

Every plan, in full

On the record

API
The product includes an OpenACS API Browser and XML-RPC package, and the installation wiki lists a REST interface module.project-open.com · read 8 Oct 2026
Automation rules
Yesproject-open.com · read 20 Sep 2026
Business intelligence
The BI module provides operational reports, data-warehouse cubes, indicators, charts, Excel/Access reporting and ad-hoc SQL queries.project-open.com · read 15 Oct 2026
Collaboration
Collaboration capabilities include wiki, project file storage, forums, calendar, surveys, idea management, notes, mail integration and full-text search.project-open.com · read 15 Oct 2026
Commercial edition limits
Professional and Enterprise editions include 2 and 6 support requests per year respectively, and each has a 20-license minimum.project-open.com · read 8 Oct 2026
Company
The maker’s company fact sheet says the open-source project started in 2003 and Project Open Business Solutions S.L. was established in Barcelona in 2012.project-open.com · read 8 Oct 2026
Core business areas
The product combines finance management, project tracking and reporting with professional-services and IT-service operations.project-open.com · read 15 Oct 2026
CRM and finance
CRM handles customer contacts, sales planning, portals, leads and mailings, while finance covers budgets, controlling, billing, earned value, payables and receivables.project-open.com · read 15 Oct 2026
Deployment
The maker offers Windows, VMware virtual machine, Docker and native Linux installation options, and says it can also run the software as SaaS.project-open.com · read 8 Oct 2026
Documentation depth
The online documentation says it contains more than 800 pages, including end-user manuals, configuration guides, data-model material and developer documentation.project-open.com · read 15 Oct 2026
Extensibility
Administrators can install packages, configure workflows and object lifecycles, add dynamic fields, change categories, customize portlets and restrict menus by group.project-open.com · read 15 Oct 2026
Founded and size
LinkedIn says the project began in 2003, serves more than 3,000 customers in 25 countries and lists a company size of 2–10 employees.linkedin.com · read 15 Oct 2026
Guest access
Yesproject-open.com · read 20 Sep 2026
Independent implementation caveat
Software Finder notes that deploying all modules can require expert configuration.softwarefinder.com · read 15 Oct 2026
Independent positioning
Software Finder characterizes project-open as a modular open-source EPM system combining project management, ITSM, PSA, financials, HR and CRM.softwarefinder.com · read 15 Oct 2026
Integrations
Documented integrations include LDAP/OpenLDAP, Microsoft Project, GanttProject, OpenProj, TaskJuggler, Jira, SugarCRM, Nagios, SAP FI, UBL and exchange-rate services.project-open.com · read 15 Oct 2026
IT service management
ITSM functions include SLA, incident, help-desk, problem, configuration, change and software-release management.project-open.com · read 15 Oct 2026
Latest release
Version 5.2 was released on 2025-05-01 and is stated to be maintained through 2028-12-31.project-open.com · read 15 Oct 2026

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