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PoolCarePRO
What it is
PoolCarePRO is a pool service management application for pool-care businesses and service professionals. Customer profiles can hold equipment details, service history, repairs, gate codes, and photos. Teams can schedule routes and recurring services, manage work orders, and track chemical readings. Technicians can enter chemistry levels on mobile devices, and the service says it works over a 4G connection without WiFi. Templates can send automatic email and SMS notices when service is scheduled or completed, optionally including chemical results and treatments. Reports cover accounting, customers, services, and work orders, and can be exported in various formats. The application generates invoices and monthly statements for mail or email. Online credit card processing and monthly invoice printing and mailing are add-ons available with any membership level; online payments are offered through Authorize.Net. PoolCarePRO is cloud-based and accessible from internet-connected devices, with Android, iOS, and web listed. It has no free plan, but offers a 30-day full-application trial with full support and no credit card required. Monthly plans are PRO at $39.95, PREMIUM at $49.95, GOLD at $69.95, and PLATINUM at $99.95.
For and against
For
- Customer profiles can include equipment and service history.
- Supports route scheduling and recurring service plans.
- Technicians can enter chemistry readings on mobile devices.
- Offers a 30-day trial with no credit card required.
Against
- There is no free plan.
- Online credit card processing is an add-on.
- Monthly plans range from $39.95 to $$99.95.
The verdict
PoolCarePRO combines scheduling, field records, customer notifications, reporting, and invoicing for pool service operations. Buyers should account for the paid monthly plans and add-on charges for payment processing or invoice mailing.
Who it suits
It suits pool service businesses that need to coordinate recurring visits, technician field work, customer communications, and invoicing. Its different monthly plans list account limits for businesses of varying sizes.
Plans and prices
PRO
3 user accounts · startup business
Read 15 Oct 2026 · poolcarepro.com
PREMIUM
10 user accounts · growing small business
Read 15 Oct 2026 · poolcarepro.com
GOLD
20 user accounts · mid-size business
Read 15 Oct 2026 · poolcarepro.com
PLATINUM
40 user accounts · large regional enterprise
Read 15 Oct 2026 · poolcarepro.com
On the record
- Access controls
- Administrators can create user groups and assign access to features according to staff responsibilities.poolcarepro.com · read 8 Oct 2026
- Automated billing
- A single action generates monthly invoices and statements for email or postal delivery.poolcarepro.com · read 15 Oct 2026
- Billing
- The application generates invoices and monthly statements for mail or email, and online credit card processing is an add-on available to all membership levels.poolcarepro.com · read 8 Oct 2026
- Cloud delivery
- The service is hosted online and is continuously updated without local software installation.poolcarepro.com · read 15 Oct 2026
- Company address
- ArrowStorm lists 4308 E Vernon, Phoenix, Arizona 85008 for its security administrator.termsofservice.poolcareonline.com · read 15 Oct 2026
- Company origin
- ArrowStorm Corporation was founded by Brian Primeau and Ken Hales in 2004.poolcarepro.com · read 15 Oct 2026
- Customer profiles
- Profiles can store equipment, service history, repairs, gate codes and photographs.poolcarepro.com · read 15 Oct 2026
- Data ownership
- The terms state that customers retain ownership of submitted customer data.termsofservice.poolcareonline.com · read 15 Oct 2026
- Documentation depth
- The reviewed official site provides marketing feature pages, terms and security statements but no public technical API or SDK documentation.poolcarepro.com · read 15 Oct 2026
- Independent feature listing
- Slashdot lists billing, chemical readings, customer management, mobile access, estimates, routing, scheduling and work-order management.slashdot.org · read 15 Oct 2026
- Independent platform listing
- SourceForge lists ArrowStorm as the company and identifies cloud, iPhone, iPad and Android support.sourceforge.net · read 15 Oct 2026
- Invoice mailing add-on
- PoolCarePRO offers optional printing and mailing of monthly invoices.poolcarepro.com · read 15 Oct 2026
- License model
- The terms grant a non-exclusive, non-transferable internal-use right and prohibit resale, modification and reverse engineering.termsofservice.poolcareonline.com · read 15 Oct 2026
- Limit: thin review evidence
- GetApp, SourceForge and Slashdot each show no submitted user reviews, so independent satisfaction evidence is absent.getapp.com · read 15 Oct 2026
- Limit: weekday support
- The maker advertises support only during weekday Arizona business hours.poolcarepro.com · read 15 Oct 2026
- Mailing add-on
- PoolCarePRO can print and mail invoices monthly as an add-on service available with any membership level.poolcarepro.com · read 8 Oct 2026
- Maker identity
- The website footer identifies the maker as ArrowStorm Corp. / PoolCarePRO.poolcarepro.com · read 15 Oct 2026
- Mobile field use
- Technicians can enter and track chemistry levels on mobile devices, and the page says the app works over a 4G connection without WiFi.poolcarepro.com · read 8 Oct 2026
