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Pool Guy
Whitby, Porirua, New Zealand
What it is
Pool Guy is a mobile and web app for pool service businesses and sole traders, not individual pool owners. It organizes customer and pool records, recurring service schedules, water chemistry, repairs, invoicing, and payment tracking. Records can include pool specifications, service histories, visits, water tests, chemical applications, repair details, notes, and photos. Chemical dosage calculators and historical chemistry trends support water tracking. Businesses can manage work orders, parts, and profitability, although payment processing itself is excluded from billing and revenue tracking. Owner, Admin, and Technician roles support teams, and multiple companies can keep subscriptions and data separate. Technicians can record poolside information offline and sync it after reconnecting. The app is available on Android, iOS, and web; requirements include iOS 13 or later, Android 6.0 or later, a modern browser, and an internet connection. New users receive a 30-day free trial, which requires payment details and converts automatically to paid unless cancelled. Subscription tiers set usage limits, and exceeding them can restrict features or new records.
For and against
For
- Maintains detailed pool and service records.
- Tracks chemistry readings and trends.
- Supports recurring schedules and work orders.
- Poolside data entry works offline.
- Includes Owner, Admin, and Technician roles.
Against
- Individuals and pool owners cannot register.
- Trial requires payment details and auto-converts unless cancelled.
- Subscription tiers set usage limits.
- Payment processing is excluded from billing tracking.
The verdict
Pool Guy covers core recordkeeping and operational work for pool service teams, including offline poolside entry. Its business-only access and automatically converting trial are important to consider before signing up.
Who it suits
Pool Guy is for pool service businesses and sole traders that manage customer pools, service visits, chemistry, and repairs. It is not available to individual consumers or pool owners.
On the record
- Billing
- The terms describe monthly and annual auto-renewing subscriptions, with mobile payments through Apple or Google and web payments through Stripe.getpoolguy.com · read 5 Oct 2026
- Business audience
- The service is exclusively for pool service businesses and sole traders; individual consumers and pool owners cannot register or access the app.getpoolguy.com · read 5 Oct 2026
- Chemistry tools
- The app provides chemical dosage calculators and tracks water readings, chemical applications and historical chemistry trends.play.google.com · read 5 Oct 2026
- Data handling
- Pool Guy says it processes end-customer data on the service business's instructions and does not use that data for marketing, sell or rent it, or contact end customers directly.getpoolguy.com · read 5 Oct 2026
- Data retention
- While an account is active, end-customer data retention is listed as 18 months for Starter, 36 months for Professional, and unlimited for Business; cancelled accounts have a 90-day export window.getpoolguy.com · read 5 Oct 2026
- Data retention limit
- While an account is active, end-customer data is retained for 18 months on Starter, 36 months on Professional and without a stated time limit on Business until the user deletes it.getpoolguy.com · read 5 Oct 2026
- Integrations and providers
- The privacy policy names Firebase, RevenueCat, Stripe, Sentry, PostHog and app stores as service providers; it does not identify third-party product integrations.getpoolguy.com · read 5 Oct 2026
- Offline use
- The app can record data poolside without an internet connection and sync it when connectivity returns.play.google.com · read 5 Oct 2026
- Operating requirements
- The Terms list iOS 13 or later, Android 6.0 or later, a modern browser and an internet connection as technical requirements.getpoolguy.com · read 5 Oct 2026
- Pool and customer records
- Users can maintain client directories with multiple pools, pool details, service histories, visit logs and photos.play.google.com · read 5 Oct 2026
- Pool records
- The app stores pool information and service history, including pool specifications, visits, water testing, chemicals, repairs, notes, and photos.getpoolguy.com · read 5 Oct 2026
- Purpose
- Pool Guy is a mobile and web app for pool service companies to manage pools, schedule services, track chemicals and handle repairs.getpoolguy.com · read 5 Oct 2026
- Repairs and analytics
- Pool Guy supports repair work orders, parts and profitability tracking, professional reports and profitability analytics.play.google.com · read 5 Oct 2026
- Scheduling and billing
- Features include recurring service schedules, invoicing and payment tracking; the Terms clarify that payment processing is excluded from billing and revenue tracking.play.google.com · read 5 Oct 2026
- Security
- The maker says it uses encryption in transit and at rest, Firebase Authentication, Firebase App Check, Google Cloud infrastructure, password hashing and activity monitoring.getpoolguy.com · read 5 Oct 2026
- Support
- The terms list support, legal, privacy, and data protection contact at [email protected], Monday through Friday, 9:00 AM–5:00 PM NZST/NZDT.getpoolguy.com · read 5 Oct 2026
- Team access
- The app offers Owner, Admin and Technician roles, and supports multiple companies with separate subscriptions and data segregation.getpoolguy.com · read 5 Oct 2026
- Team tools
- The terms describe Owner, Admin, and Technician role-based access levels and support for multi-company accounts with separate subscriptions and data segregation.getpoolguy.com · read 5 Oct 2026
