PhoneUP5

Plans and prices

Every plan, in full

On the record

Access control

Administrators can configure roles and define allowed recording operations such as viewing, playing, downloading, and deleting.phoneup5.com · read 7 Oct 2026

Call analytics

Features include call transcription, keyword search, call summaries, speech analytics, and meeting summaries.phoneup5.com · read 7 Oct 2026

Deployment

PhoneUP supports on-premise deployment only, with clustered fault tolerance based on Docker Swarm mode.phoneup5.com · read 7 Oct 2026

Integrations

The product extends Cisco UCM and Cisco UCCX/UCCE/PCCE and describes integration with CRM, helpdesk, and leading on-premise and cloud PBX providers.phoneup5.com · read 7 Oct 2026

Intended customers

The maker says its clients include system integrators, major commercial enterprises, and government organizations.phoneup5.com · read 7 Oct 2026

Licensing

The maker offers subscription and permanent license options but does not list prices on the page.phoneup5.com · read 7 Oct 2026

Product

PhoneUP provides call recording and workforce optimization for Cisco collaboration and contact centers.phoneup5.com · read 7 Oct 2026

Recording

The product records calls and screens and can consolidate recordings from multiple communication platforms into a unified archive.phoneup5.com · read 7 Oct 2026

Search and playback

Users can search recordings by full-text keywords and phrases, use AND, OR, and NOT operators, and play audio with speed adjustment and waveform display.phoneup5.com · read 7 Oct 2026

Security

The FAQ lists storage encryption, encrypted-call recording, role and rights based access control, and activity logging as data protection measures.phoneup5.com · read 7 Oct 2026

Support and implementation

The FAQ gives an average implementation time of two days and advertises 24/7 support for questions.phoneup5.com · read 7 Oct 2026

Trial and demo

The maker offers a 60-day trial license and says an engineer can help deploy it in the customer's environment; browser demo access is also available by request.phoneup5.com · read 7 Oct 2026

Workforce tools

The site lists quality management, desktop process analytics, call monitoring, live coaching, and reporting.phoneup5.com · read 7 Oct 2026

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