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Phenom Talent CRM
Ambler, Pennsylvania, United States
What it is
Phenom Talent CRM is a web-based, cloud-deployed recruiting system for keeping potential candidates findable, engaged, and ready for hiring. Its database includes people sourced, met, screened, or set aside, while synchronizing candidate data with an existing ATS. Dynamic segments change as skills and status change. Fit Score ranks candidates by skills, title, and location and explains each match. Recruiters can trigger email, text, and chat campaigns from candidate behavior, and source past applicants, runner-ups, event leads, career-site visitors, contractors, and employees for open roles. Analytics connect campaign and source performance to hires and show stage drop-off and location views. LinkedIn CRM Connect exposes CRM history in LinkedIn Recruiter, with candidate export and status synchronization. Workday ATS integration supports bidirectional workflows. Phenom lists multiple security standards and 24/7 global customer support. Pricing is available on request.
For and against
For
- Dynamic candidate segments
- Fit explanations by skills, title, and location
- Behavior-triggered email, text, and chat
- LinkedIn and Workday integrations
- 24/7 global customer support
Against
- Paid product
- Pricing requires a request
- Designed to work alongside an existing ATS
The verdict
Phenom Talent CRM focuses on maintaining warm pipelines, matching candidates, and coordinating outreach around existing recruiting systems. Its web deployment, integrations, analytics, and support target organized talent-acquisition operations.
Who it suits
Phenom describes it for recruiters, sourcers, talent marketers, and talent acquisition teams building and engaging candidate pipelines. It fits organizations already working with an ATS and seeking synchronized recruiting data.
Plans and prices
Talent CRM
enterprise pricing · contact Phenom expert
Read 30 Sep 2026 · phenom.com
On the record
- Analytics
- Campaign and source performance is measured against hires, with stage-to-stage drop-off and location views.phenom.com · read 30 Sep 2026
- Application security
- Phenom conducts annual third-party penetration testing, internal penetration testing, and SAST and DAST scanning.phenom.com · read 30 Sep 2026
- ATS relationship
- Phenom Talent CRM works alongside an existing ATS and synchronizes candidate data between systems.phenom.com · read 30 Sep 2026
- Campaigns
- Email, text, and chat campaigns can be triggered by candidate behavior.phenom.com · read 30 Sep 2026
- Candidate database
- The CRM holds people the team has sourced, met, screened, or set aside and works with the system of record.phenom.com · read 30 Sep 2026
- Dynamic segments
- Candidate segments update automatically as skills and status change.phenom.com · read 30 Sep 2026
- Fit scoring
- Fit Score ranks candidates using skills, title, and location and explains why each person fits.phenom.com · read 30 Sep 2026
- LinkedIn integration
- LinkedIn CRM Connect lets recruiters see CRM history in LinkedIn Recruiter, export candidates with one click, and synchronize statuses.phenom.com · read 30 Sep 2026
- Purpose
- Phenom Talent CRM keeps potential candidates findable, engaged, and ready so hiring starts with a warm pipeline.phenom.com · read 30 Sep 2026
- Security compliance
- Phenom lists ISO/IEC 27001:2022, ISO 27017, ISO 27018, ISO 27701:2019, SOC 2 Type II, GDPR, and UK Cyber Essentials Plus among its certifications and compliances.phenom.com · read 30 Sep 2026
- Support
- Global Customer Care provides 24/7 global support and personalized support packages.phenom.com · read 30 Sep 2026
- Talent sourcing
- The product surfaces past applicants, runner-ups, event leads, career-site visitors, contractors, and current employees for open roles.phenom.com · read 30 Sep 2026
- Who it is for
- Phenom describes the product for recruiters, sourcers, talent marketers, and talent acquisition teams building and engaging pipelines.phenom.com · read 30 Sep 2026
- Workday integration
- Phenom Talent CRM integrates with Workday ATS, including bidirectional recruiting workflows.phenom.com · read 30 Sep 2026
