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PHA-Web
Sparta, Wisconsin, United States
What it is
PHA-Web is a web-based system for public housing authorities that covers tenant, property, financial, and administrative management. Its applicant portal supports online applications, waiting-list status and position checks, application updates, case-worker messaging, and secure document exchange. Tenants can view balances, pay online, complete recertifications, sign documents, submit work orders, and update contact or bank information. Landlords can review payment history and unit or inspection information, exchange documents, reprint 1099s, and update their details. The 50058 Certification Manager supports HUD 50058 actions, calculates tenant rent and HAP payments, and lets agencies submit and manage PIC files. Other components include mobile inspections, optional mobile work orders and signature collection, configurable document filing, and an executive dashboard with 14 reporting metrics and drill-down details. MCS says housing authorities own their data and it is stored in MCS data centers. Pricing is available on request; optional components may require separate subscriptions. The product is listed for Android, iOS, and web.
For and against
For
- Applicant, tenant, and landlord portals cover distinct workflows.
- Supports HUD 50058 actions and PIC file management.
- Executive dashboard provides 14 reporting metrics.
- Mobile inspections work across devices and browsers.
- Runs on Android, iOS, and web.
Against
- Pricing is available on request.
- Some optional components may require separate subscriptions.
- Document Imaging is described as an optional component.
The verdict
PHA-Web covers resident-facing workflows alongside housing authority management and reporting. Pricing is not public, and agencies should confirm subscription needs for optional components.
Who it suits
PHA-Web is for public housing authorities managing applicants, tenants, landlords, and agency operations. Agencies needing optional mobile work orders or signature collection should check whether those components require a separate subscription.
Plans and prices
PHA-Web subscription
Single price point solution · core components described as subscription access; optional components may require separate subscription
Read 30 Sep 2026 · pha-web.com
On the record
- Applicant portal
- Applicants can submit applications online, view waiting-list status and position, update applications, message case workers, and exchange documents securely.pha-web.com · read 30 Sep 2026
- Core modules
- Its components include tenant management, property management, financial management, and administration.pha-web.com · read 30 Sep 2026
- Document imaging
- Document Imaging is a configurable digital filing system that stores any file type, advertises unlimited storage capacity, and is described as secure and encrypted.pha-web.com · read 30 Sep 2026
- Executive reporting
- The Executive Dashboard summarizes occupancy, facilities, finance, and statistics, with 14 reporting metrics and drill-down details.pha-web.com · read 30 Sep 2026
- HUD reporting
- The 50058 Certification Manager supports HUD 50058 actions, calculates tenant rent and HAP payments, and lets agencies self-submit and manage PIC files.pha-web.com · read 30 Sep 2026
- Intended customers
- MCS says it serves public housing authorities and reports serving over 800 agencies nationwide.pha-web.com · read 30 Sep 2026
- Landlord portal
- Landlords can access payment history, unit and inspection information, exchange documents, reprint 1099s, and update contact and bank information.pha-web.com · read 30 Sep 2026
- Mobile inspections
- Mobile Inspection integrates with Inspection Manager and supports inspections on mobile devices across devices and browsers.pha-web.com · read 30 Sep 2026
- Optional mobile features
- Mobile Work Orders and Signature Collection are described as optional components; Signature Collection captures electronic signatures from tenants and landlords.pha-web.com · read 30 Sep 2026
- Payment integration
- The privacy policy identifies Paymentus as a sub-processor for online payment processing.pha-web.com · read 30 Sep 2026
- Purpose
- PHA-Web is a web-based system for public housing authorities covering tenant, property, and financial management.pha-web.com · read 30 Sep 2026
- Security and data ownership
- MCS states that PHA data is owned by the housing authority, stored in MCS data centers, and protected with reasonable technical and organizational precautions.pha-web.com · read 30 Sep 2026
- Support
- MCS advertises unlimited support from U.S.-based representatives and an average response time of eight minutes.pha-web.com · read 30 Sep 2026
- Tenant portal
- Tenants can view balances, make online payments, complete recertifications, sign documents, submit work orders, exchange secure documents, and update contact and bank information.pha-web.com · read 30 Sep 2026
