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Haven Connect
Company directories list headquarters at 2590 Welton St., Denver, Colorado.
What it is
Haven Connect provides software for affordable housing owners and property managers handling applicant waitlists. Its tools track applicants, automate waitlist work, and support applicant communication. Staff can filter applicants by AMI parameters and preferences to help pre-qualify them, while a compliance audit log records application changes. The communication dashboard sends texts, emails, and physical letters; Haven Connect handles printing and mailing and includes USPS integration. Applicants can use a dedicated portal to check their status, update application information, apply to other properties, and upload documents. Uploaded files are connected to applicant records, and Haven Connect says the service uses end-to-end encryption. Automated waitlist updates run every April and September, with reminders by text and email and a dashboard for applicant responses. After an update period, staff can contact non-responsive applicants about removal and remove them from the master list. The listed software package includes custom online pre-applications and full applications, filtering and duplicate detection, and setup and training. Pricing is on request. The company serves affordable housing developers and owners, third-party property managers, nonprofit providers, public housing authorities, and tribally designated housing entities.
For and against
For
- Tracks applicants and automates waitlist work
- Provides applicant filtering and duplicate detection
- Sends texts, emails, and physical letters
- Includes a compliance audit log
Against
- Pricing is available on request
- Non-responsive applicants may be removed after an update period
The verdict
Haven Connect supports waitlist administration, applicant communication, document collection, and scheduled updates. Organizations will need to request pricing and assess whether its workflows fit their needs.
Who it suits
Haven Connect may suit affordable housing owners and property managers that manage waitlists and applicant communications. The company also lists public housing authorities, nonprofit providers, and tribally designated housing entities among the groups it serves.
Plans and prices
Haven Connect (Software Advice listing)
Read 15 Oct 2026 · softwareadvice.com
Haven Connect affordable-housing software
Custom pre-applications and full applications · applicant portal · list filtering and duplicate detection · communication dashboard
Read 15 Oct 2026 · havenconnect.com
Waitlist Management, Document Collection, & Automated Waitlist Update software
Custom online pre-applications and full applications · Applicant portal · List filtering and management with duplicate detection · Applicant communication dashboard
Read 9 Oct 2026 · havenconnect.com
On the record
- API and SDK documentation
- The official site navigation and help center expose product pages and support articles but no public API or SDK documentation.havenconnect.com · read 15 Oct 2026
- Applicant messaging
- Managers can send applicants email, SMS and physical letters through one dashboard, with USPS handling listed for mail.havenconnect.com · read 15 Oct 2026
- Applicant portal
- Each applicant receives a portal to view status, update information and apply to other properties.havenconnect.com · read 15 Oct 2026
- Audit logging
- Changes to applications are logged to support Fair Housing compliance reviews.havenconnect.com · read 15 Oct 2026
- Automated reminders
- The update workflow sends reminder texts and emails and provides a real-time response dashboard.havenconnect.com · read 15 Oct 2026
- Automated updates
- Automated waitlist updates run every April and September when enabled.havenconnect.com · read 15 Oct 2026
- Company size
- Wellfound lists Haven Connect as having 1–10 employees.wellfound.com · read 15 Oct 2026
- Digital forms
- Customizable digital pre-application forms can be embedded into a property website.havenconnect.com · read 15 Oct 2026
- Document collection
- Applicants can upload eligibility documents from any device, including phones.havenconnect.com · read 15 Oct 2026
- Filtering
- Staff can filter applicants by AMI parameters and preferences to help pre-qualify applicants.havenconnect.com · read 9 Oct 2026
- Founder
- Caroline Caselli is identified as founder and CEO.wellfound.com · read 15 Oct 2026
- Fraud detection
- The company announced an automated fraud-detection feature on December 8, 2021.havenconnect.com · read 15 Oct 2026
- Funding
- Wellfound lists total raised funding of $2.4 million.wellfound.com · read 15 Oct 2026
- Independent complaint
- Trustburn reviewers include complaints that customer support needs improvement and that search filters can be limited.trustburn.com · read 15 Oct 2026
- Independent praise
- Trustburn reviewers commonly describe the site as easy to use, with helpful search filters and a smooth apartment-finding process.trustburn.com · read 15 Oct 2026
- Investors
- Crunchbase lists Equal Opportunity Ventures and Techstars among the company’s investors.crunchbase.com · read 15 Oct 2026
- Legal entity
- Crunchbase identifies the company’s legal name as Haven Connect, Inc.crunchbase.com · read 15 Oct 2026
- Limit: applicant clarity
- A reviewer said some applicants misunderstood that they had joined a waitlist rather than applied for a specific unit.capterra.com · read 15 Oct 2026
