PFL Tactile Marketing Automation

Plans and prices

Every plan, in full

On the record

Automated journeys

PFL orchestrates personalized direct mail alongside digital channels in automated customer journeys.pfl.com · read 8 Oct 2026

Compliance

PFL says it has achieved SOC 1 Type 2 and SOC 2 Type 2 reports, which are generally available to customers who sign nondisclosure agreements.pfl.com · read 8 Oct 2026

End-to-end service

PFL says it brings technology, printing, storage, and fulfillment in-house and handles strategy, production, delivery, and measurement.pfl.com · read 8 Oct 2026

HIPAA program

PFL says its HIPAA compliance program uses an online compliance and training solution based on NIST cybersecurity protocols; it also states that HIPAA has no official certification.pfl.com · read 8 Oct 2026

Integrations

PFL lists integrations with Salesforce clouds, Iterable, Eloqua, and Marketo.pfl.com · read 9 Oct 2026

Intent signals

Digital intent signals and customer data can inform the content and timing of mail, while delivery data can trigger follow-up actions.pfl.com · read 8 Oct 2026

Journey automation

Marketers can add direct mail to automated journeys and use digital intent signals to inform its content and timing.pfl.com · read 9 Oct 2026

Mail formats

The platform supports formats including postcards, brochures, catalogs, flyers, custom boxes, packaging, and promotional kits.pfl.com · read 9 Oct 2026

Measurement

PFL associates mail sends with contacts in the CRM or MAP to track what was sent, who sent it, and campaign attribution.pfl.com · read 9 Oct 2026

Other compliance

PFL describes its HIPAA program as based on NIST cybersecurity protocols and says it undergoes annual third-party PCI DSS assessment.pfl.com · read 9 Oct 2026

Payment security

PFL says a third-party PCI Qualified Security Assessor assesses its systems and processes annually and issues an Attestation of Compliance.pfl.com · read 8 Oct 2026

Personalization

Templates map to CRM or marketing automation fields to personalize text and images for each recipient, at scale.pfl.com · read 8 Oct 2026

Pricing availability

The marketing solution page directs prospective customers to talk to PFL and does not publish a price.pfl.com · read 9 Oct 2026

Product

PFL connects direct mail with CRM or marketing automation platform data to personalize and trigger campaigns.pfl.com · read 8 Oct 2026

Production and fulfillment

PFL says it brings technology, printing, storage, and fulfillment in-house.pfl.com · read 9 Oct 2026

Salesforce analytics

A PFL attribution dashboard in Salesforce reports asset usage and influence on pipeline and revenue.pfl.com · read 9 Oct 2026

Scale and formats

PFL says campaigns can range from one-off sends to global campaigns across thousands of recipients, with mail options from postcards to premium kits with branded merchandise.pfl.com · read 8 Oct 2026

Scale and timing

PFL says it can send one piece or many thousands, in as little as 48 hours from the triggering activity.pfl.com · read 9 Oct 2026

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