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DocuPost

Johnston, Iowa, United States

What it is

DocuPost lets users upload or compose documents online and have letters, postcards, and checks printed and mailed. Letters can be sent individually or in bulk, with black-and-white or color printing, single- or double-sided output, and mail-merge tokens. The letter service accepts documents up to 500 pages. Mailing options include USPS First Class, Standard Class, international mail, Certified Mail, return receipts, and Priority Mail Express, described as arriving in as little as 1–2 days. Listed tracking and delivery options include USPS Tracking, Certified Mail, Priority Mail, and return receipts. The free plan has no send limits, but users pay per mailpiece; it includes DocuPost branding on cover letters and 90-day retention. Letters cost $0.95, paid once, postcards cost $0.99, paid once, and checks cost $2, paid once. Premium costs $9.95 a month and includes up to 25 users; Enterprise costs $99.95 a month and includes up to 50 users. Integrations include Zapier, Clio, FileVine, HubSpot, QuickBooks Online, Xero, Google Docs, and a developer API.

For and against

For

  • Sends letters, postcards, and checks by mail
  • Supports individual and bulk letters
  • Accepts letter documents up to 500 pages
  • Free plan has no send limits

Against

  • Free plan charges per mailpiece
  • Free cover letters carry DocuPost branding
  • Free plan retains documents for 90 days
  • Premium costs $9.95 a month

The verdict

DocuPost handles multiple mail formats and offers mailing options from individual letters to bulk sends. The free plan has no send limits, but per-piece charges and its branding and retention terms are worth noting.

Who it suits

DocuPost suits individuals and organizations that need to send individual or high-volume physical mail from online documents. Its listed options include business integrations and an API.

Plans and prices

Free

Free

1 user · letters and postcards · no send limits · per-mailpiece charges

Letters

$0.95one-time

30¢ per B&W page · 40¢ per color page · 23¢ First Class upgrade · $10 Certified Mail upgrade

Postcards

$0.99one-time

Glossy stock · full color · UV-resistant · 4x6 included

Checks

$2one-time

50¢ per attachment page · custom check logo · secure check stock · requires Premium

Premium

$9.95a month

Everything in Free · check mailing for U.S. businesses · up to 25 users · custom envelope logo

Enterprise

$99.95a month

Everything in Premium · up to 50 users · expedited fulfillment · audit log

Every plan, in full

On the record

API
The Send Letter API is a POST endpoint at app.docupost.com/api/1.1/wf/sendletter authenticated with an account API token.help.docupost.com · read 14 Oct 2026
API inputs
Letter API requests accept PDF URLs up to 10 MB or raw HTML in the request body up to 9,000 characters.help.docupost.com · read 14 Oct 2026
API testing limit
Test letters must be cancelled within one hour to prevent mailing and obtain an automatic refund.help.docupost.com · read 14 Oct 2026
Bulk mailing
DocuPost supports bulk and mail-merge recipient mailings and says it handles 10,000-plus recipient mailings.docupost.com · read 14 Oct 2026
Checks
Premium customers can mail business checks with a logo and secure check stock.docupost.com · read 14 Oct 2026
Company
The about page identifies David Nelson as CEO and founder; the privacy policy identifies the operator as Nelson Ventures, LLC doing business as DocuPost, LLC, an Iowa LLC.docupost.com · read 30 Sep 2026
Company legal name
Crunchbase lists the legal name as DocuPost, LLC and operating status as active.crunchbase.com · read 14 Oct 2026
Company location and size
Crunchbase places the company in Waterloo, Iowa, while LinkedIn lists 11–50 employees and private ownership.crunchbase.com · read 14 Oct 2026
Company scale
DocuPost says it serves more than 100,000 customers and has sent millions of mailings.docupost.com · read 14 Oct 2026
Documentation
The help center documents account administration, billing, retention, checks, integrations and separate letter and postcard API guides.help.docupost.com · read 14 Oct 2026
Document limit
The letter service supports documents up to 500 pages.docupost.com · read 30 Sep 2026
Founder
DocuPost's About page identifies David Nelson as CEO and founder.docupost.com · read 14 Oct 2026
HIPAA
DocuPost says healthcare users can enable HIPAA functionality by signing a Business Associate Addendum.help.docupost.com · read 14 Oct 2026
Hosted service
The Terms describe a web and app-based hosted service where users upload documents or checks for mailing.docupost.com · read 14 Oct 2026
Independent review rating
Rating on Trustpilot: 4.2 out of 5 from 116 reviews.trustpilot.com · read 14 Oct 2026
Integrations
Listed integrations are Zapier, Clio, FileVine, HubSpot, QuickBooks Online, Xero and Google Docs.docupost.com · read 14 Oct 2026
Letters
Letters support black-and-white or color printing, single- or double-sided output and USPS Standard, First Class and Priority options.docupost.com · read 14 Oct 2026
Limit: bulk pricing
A G2 reviewer says pricing is higher than desired for bulk mailing because it is oriented toward individual pieces.g2.com · read 14 Oct 2026

The review

Overview

DocuPost turns digital documents into mailed letters, postcards, and checks, for individuals and organizations sending anything from an occasional piece to bulk mail. It stands out for offering multiple mail formats and delivery choices without a subscription on its free plan. Per-piece charges, branding, and retention terms are the key trade-offs.

Key features

Mail formats and delivery

Letters can be sent individually or in bulk, printed in black and white or color, and formatted for single- or double-sided printing. Mail-merge tokens support recipient-specific documents, and the 500-page limit accommodates substantial packets. USPS First Class and Standard Class, international mail, Certified Mail, return receipts, and Priority Mail Express give senders a range of cost and delivery options. Express delivery is stated as taking as little as 1–2 days. Tracking options include USPS Tracking, Certified Mail, Priority Mail, and return receipts.

Postcards provide a separate route for full-color outreach, with glossy, UV-resistant stock and 4x6 size included; 6x9 costs an additional 15¢. Checks use secure check stock and allow logo customization, but mailing them requires Premium. Address verification and variable personalization add useful options for organizations handling recipient lists.

Connections and safeguards

DocuPost offers API access and names Zapier, Clio, FileVine, HubSpot, QuickBooks Online, Xero, and Google Docs among its integrations. Developer documentation covers generating an API token. These connections make it more suitable for workflows that need document or business-software links than a standalone mail-order service.

The letter service is described as HIPAA-compliant and available with a signed BAA, which may matter to organizations handling health information. DocuPost's privacy policy says it uses commercially reasonable methods to protect personal information, while cautioning that security cannot be guaranteed.

Pricing

The free plan costs nothing, includes one user, letters and postcards, and has no send limits. Mailpieces are charged individually, however, and cover letters carry DocuPost branding; retention is 90 days. That makes it useful for trying the service or sending occasional mail without a subscription, but not a zero-cost way to send mail.

Letters cost $0.95, paid once, billed from 95¢. Printing is 30¢ per black-and-white page or 40¢ per color page. Upgrades cost 23¢ for First Class, $10 for Certified Mail, $19 for Priority Mail, and $2.10 for international mail. Postcards cost $0.99, paid once, billed from 99¢, with 4x6 full-color glossy stock included; 6x9 adds 15¢ and international mail adds $2.10. These per-piece plans suit senders who want to pay as they mail, but page counts and delivery upgrades can raise the total.

Checks cost $2, paid once, billed from $2, plus 50¢ per attachment page. They include check logo customization and secure stock, but require Premium, so the per-check price alone does not cover access to check mailing.

Premium costs $9.95 a month and supports up to 25 users. It adds check mailing for U.S. businesses, custom envelope logos, removal of DocuPost branding, document retention controls, and priority support ticket access. It is the relevant step up for teams that need those account features, though the mailpiece charges still apply.

Enterprise costs $99.95 a month for up to 50 users. Expedited fulfillment, an activity audit log, granular access permissions, and dedicated customer support make it the plan for larger teams that need oversight and account controls. The Free plan's one-user limit and 90-day retention are meaningful constraints for sustained or shared workflows.

Platforms

DocuPost is available on web and through an API. Android and iOS apps are not among its stated platforms, so mobile-app-first users should look elsewhere.

Who it's for

DocuPost fits freelancers and businesses that want to mail physical documents without managing printing and postage themselves, especially when they need a choice of letters, postcards, and checks. Its no-send-limit free plan and lack of minimums suit occasional use as well as high-volume mailing, while Premium and Enterprise add seats and operational controls for teams. It is less suitable for anyone who needs included mail volume, longer retention on the free plan, or a native mobile app.

Pros and cons

  • Pros: Letters, postcards, and checks cover several common mailing needs in one service.
  • Pros: Bulk sending, mail-merge tokens, and a 500-page letter limit support personalized and document-heavy mailings.
  • Pros: The free plan has no send limits, and paid subscriptions raise the seat limit to 25 or 50.
  • Cons: The free plan charges per mailpiece, adds DocuPost branding, and retains documents for only 90 days.
  • Cons: Printing, postage upgrades, international fees, and check attachments add costs beyond base piece prices.
  • Cons: Check mailing requires Premium, and web and API are the stated platforms rather than mobile apps.

Alternatives

For a broader comparison of services in this category, see Direct Mail Automation Software.

  • Handwrytten is a paid alternative with Android, iOS, web, and API platforms; its Silver plan is $100 a month for 24 cards per month.
  • PostBridge is a paid alternative with a free trial and Android, iOS, web, and API platforms; Business/Profile costs $39 a month.
  • Inkit is a freemium alternative with a free trial and API and web access; its free plan includes three signature requests per month, one seat, and 10GB storage.
  • Postalytics has a free plan with unlimited campaigns, templates, and lists, one login, and mail charged per piece.
  • PostPilot offers a free starting plan with pay-per-postcard pricing, the full platform, and more than 10 analytics reports.
  • Sincerely offers a free audit plan for CRM or CSV imports, mailability audits, and draft work, but that plan cannot mail.
  • Stannp has a free plan with one user, one template, 50,000 contacts, and 20 virtual printer items per month.
  • thanks.io offers a pay-as-you-go plan with no monthly subscription fee and full API access.

Verdict

Choose DocuPost if you need flexible physical mail across letters, postcards, and checks, with per-piece sending and optional team plans. Its strongest case is the combination of bulk-capable letters, delivery choices, and no send limit on the free plan. Look elsewhere if you need a native mobile app, or if per-piece costs, free-plan branding, or 90-day retention do not fit your workflow.

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