On the recordRead 12 Oct 202619 facts
PetPond
PetPond · Portugal
Plans and prices
Solo
£19a month
Unlimited clients · Your own branding · Deposits & cancellation fees · Client & pet records
Read 12 Oct 2026 · pet-pond.com
Studio
£49a month
Up to 5 staff calendars · SMS reminders · Point of sale & tipping · Xero accounting sync
Read 12 Oct 2026 · pet-pond.com
Pack
£89a month
Unlimited staff calendars · Kennel & run management · Multi-location reporting · Onboarding concierge
Read 12 Oct 2026 · pet-pond.com
Puddle
Free
1 staff calendar · Up to 50 active clients · Online booking page · PetPond payments (pay per transaction)
Read 12 Oct 2026 · pet-pond.com
On the record
- AI availability
- The AI front desk is in development and is planned to arrive first on Studio and Pack plans.pet-pond.com · read 12 Oct 2026
- Audience
- PetPond describes itself as a business tool for groomers, boarders and other appointment-based pet businesses.pet-pond.com · read 12 Oct 2026
- Automated reminders
- Yespet-pond.com · read 20 Sep 2026
- Booking pages
- Yespet-pond.com · read 20 Sep 2026
- Client booking
- Clients can book, reschedule and pay online from a browser without installing an app.pet-pond.com · read 12 Oct 2026
- Data location and privacy
- PetPond says it is operated from Portugal, complies with GDPR and acts as processor for client and pet records stored by a business.pet-pond.com · read 12 Oct 2026
- Import and export
- Businesses can import client and pet lists from a CSV spreadsheet and export their data at any time.pet-pond.com · read 12 Oct 2026
- Integration
- Invoices and payments can sync with Xero when the business connects its Xero account.pet-pond.com · read 12 Oct 2026
- Limit
- On the free plan, reaching the active-client limit prevents adding new active clients until the business upgrades or archives clients.pet-pond.com · read 12 Oct 2026
- Payment collection
- Yespet-pond.com · read 20 Sep 2026
- Payments
- Businesses can take card payments through Stripe and record cash and other payment methods.pet-pond.com · read 12 Oct 2026
- Pet records
- Pet records can include vaccination records, temperament notes, grooming history and photos.pet-pond.com · read 12 Oct 2026
- Purpose
- PetPond provides booking, scheduling, client management, reminders, point-of-sale and payment tools for pet-care businesses.pet-pond.com · read 12 Oct 2026
- Retention
- Account and customer-stored data is deleted within 90 days after account closure, while billing records may be kept as required by tax law.pet-pond.com · read 12 Oct 2026
- Scheduling
- Its calendar supports drag-and-drop scheduling, recurring stays, staff views and double-booking protection.pet-pond.com · read 12 Oct 2026
- Security
- PetPond says data is encrypted in transit, passwords are handled by its authentication provider rather than stored in plain text, and production-data access is restricted and logged.pet-pond.com · read 12 Oct 2026
- Support
- Support is provided by email, with priority support included on Studio.pet-pond.com · read 12 Oct 2026