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PetPond

PetPond · Portugal

Plans and prices

Solo

£19a month

Unlimited clients · Your own branding · Deposits & cancellation fees · Client & pet records

Studio

£49a month

Up to 5 staff calendars · SMS reminders · Point of sale & tipping · Xero accounting sync

Pack

£89a month

Unlimited staff calendars · Kennel & run management · Multi-location reporting · Onboarding concierge

Puddle

Free

1 staff calendar · Up to 50 active clients · Online booking page · PetPond payments (pay per transaction)

Every plan, in full

On the record

AI availability
The AI front desk is in development and is planned to arrive first on Studio and Pack plans.pet-pond.com · read 12 Oct 2026
Audience
PetPond describes itself as a business tool for groomers, boarders and other appointment-based pet businesses.pet-pond.com · read 12 Oct 2026
Automated reminders
Yespet-pond.com · read 20 Sep 2026
Booking pages
Yespet-pond.com · read 20 Sep 2026
Client booking
Clients can book, reschedule and pay online from a browser without installing an app.pet-pond.com · read 12 Oct 2026
Data location and privacy
PetPond says it is operated from Portugal, complies with GDPR and acts as processor for client and pet records stored by a business.pet-pond.com · read 12 Oct 2026
Import and export
Businesses can import client and pet lists from a CSV spreadsheet and export their data at any time.pet-pond.com · read 12 Oct 2026
Integration
Invoices and payments can sync with Xero when the business connects its Xero account.pet-pond.com · read 12 Oct 2026
Limit
On the free plan, reaching the active-client limit prevents adding new active clients until the business upgrades or archives clients.pet-pond.com · read 12 Oct 2026
Payment collection
Yespet-pond.com · read 20 Sep 2026
Payments
Businesses can take card payments through Stripe and record cash and other payment methods.pet-pond.com · read 12 Oct 2026
Pet records
Pet records can include vaccination records, temperament notes, grooming history and photos.pet-pond.com · read 12 Oct 2026
Purpose
PetPond provides booking, scheduling, client management, reminders, point-of-sale and payment tools for pet-care businesses.pet-pond.com · read 12 Oct 2026
Retention
Account and customer-stored data is deleted within 90 days after account closure, while billing records may be kept as required by tax law.pet-pond.com · read 12 Oct 2026
Scheduling
Its calendar supports drag-and-drop scheduling, recurring stays, staff views and double-booking protection.pet-pond.com · read 12 Oct 2026
Security
PetPond says data is encrypted in transit, passwords are handled by its authentication provider rather than stored in plain text, and production-data access is restricted and logged.pet-pond.com · read 12 Oct 2026
Support
Support is provided by email, with priority support included on Studio.pet-pond.com · read 12 Oct 2026

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