On the recordRead 11 Oct 202619 facts
Pendula
Pendula · Sydney, New South Wales, Australia · founded 2017
Plans and prices
Starter
A$2a month, billed yearly
1 AI Agent · 3 pre-built templates · 1 integration · 1000 outcomes included monthly
Read 11 Oct 2026 · pendula.com
Builder
A$5a month, billed yearly
3 AI Agents · 9 pre-built templates total · 3 integrations · 4000 outcomes included monthly
Read 11 Oct 2026 · pendula.com
Scaler
Priced on request
Unlimited AI Agents · Custom-built templates · Customisable integrations · Unlimited outcomes
Read 11 Oct 2026 · pendula.com
On the record
- AI agents
- Pendula AI Agents handle customer interactions across channels and can hand conversations to human agents with context and conversation history.pendula.com · read 11 Oct 2026
- AI agent trial
- Pendula says customers can contact its team about trial options, custom demos, and proof-of-concept projects before annual commitment.pendula.com · read 11 Oct 2026
- AI data handling
- The AI Agent pricing page states that customer data remains private and is not used for model training.pendula.com · read 11 Oct 2026
- Audience
- The platform is presented for marketing and customer experience teams, including teams in financial services, education, telecommunications, and utilities.pendula.com · read 11 Oct 2026
- Company history
- Pendula says it was founded in Sydney in 2017.pendula.com · read 11 Oct 2026
- CRM integrations
- multiplependula.com · read 22 Sep 2026
- Customer journeys
- Yespendula.com · read 22 Sep 2026
- Email automation
- Yespendula.com · read 22 Sep 2026
- Integrations
- Pendula says its Integrations Hub connects to more than 80 external applications and can access or update customer data from connected sources.pendula.com · read 11 Oct 2026
- Journey builder
- Its no-code Workflow Studio supports drag-and-drop journey creation with branching logic, condition-based messaging, and time-sensitive prompts.pendula.com · read 11 Oct 2026
- Lead scoring
- Yespendula.com · read 22 Sep 2026
- Limits
- Starter and Builder include monthly outcome allowances, with listed overage charges of $2 per outcome; the pricing page defines an outcome as typically involving six message exchanges.pendula.com · read 11 Oct 2026
- Messaging
- The Engagement Hub supports two-way communications through SMS, email, WhatsApp, push notifications, and RCS.pendula.com · read 11 Oct 2026
- Product
- Pendula describes itself as an all-in-one customer engagement platform for unifying data, orchestrating journeys, and engaging customers across channels.pendula.com · read 11 Oct 2026
- Security
- Pendula says it maintains ISO 27001 and SOC 2 Type 2 certifications and tracks applicable regulations including UK GDPR, SOC 2, and HIPAA.pendula.com · read 11 Oct 2026
- Support
- All listed AI Agent tiers include a dedicated customer success manager and priority support and training; the Scaler tier includes premium support.pendula.com · read 11 Oct 2026
