Paradigm
Palo Alto, California, United States
What it is
Paradigm is web-based software and expert services for organizations building workplace cultures. Its Surface product brings together HRIS data, surveys, performance information, policies, and programs, then benchmarks culture maturity and practices against industry standards and peers. It surfaces insights and supports action, with data-source limits that vary by plan. Surface Basic includes one administrator, three contributors, up to three data sources, benchmarking, insights, HRIS integration, Surface Agent, expert recommendations, and progress tracking. Advanced allows up to 10 data sources, while Expert includes unlimited data sources and custom insights and benchmarking. Paradigm AI provides expert-backed guidance on workplace practices, leadership strategies, and workforce trends. Reach adds more than 100 courses, microlearnings, and resources, multilingual support, tailored learning journeys, and analytics through Paradigm’s LMS or SCORM uploads. Consulting includes fractional leadership, advising, assessments, policy reviews, workshops, and training. Paradigm offers DEI metrics, inclusive recruiting, and action plans. Pricing is on request, with a free Reach trial.
For and against
For
- Combines workforce data, benchmarks, and action insights
- Expert-backed AI guidance on workplace practices
- Reach offers over 100 learning resources
- Supports multilingual learning and analytics
- Includes DEI metrics and action plans
Against
- No free plan
- Pricing is available only on request
- Surface Basic limits data sources to three
- Web platform only
The verdict
Paradigm brings culture analytics, learning, AI guidance, and consulting into one offering. Its fit depends on the organization’s data scope, service needs, and preference for web-based tools.
Who it suits
Paradigm suits organizations managing workplace culture, workforce data, leadership practices, learning, and DEI programs. It also fits teams seeking consulting or a learning platform alongside software.
Plans and prices
Reach
100+ courses, microlearnings, nudges, and resources · Reach LMS or SCORM upload to own LMS · Tailored learning journeys · Multilingual support
Read 30 Sep 2026 · paradigmiq.com
Surface Advanced
Unlimited administrators and contributors · Up to 10 data sources · Segments · SSO
Read 30 Sep 2026 · paradigmiq.com
Surface Basic
1 administrator · 3 contributors · Up to 3 data sources · Benchmarking
Read 30 Sep 2026 · paradigmiq.com
Surface Expert
Unlimited administrators, contributors, and data sources · Segments · SSO · Expert security and compliance suite
Read 30 Sep 2026 · paradigmiq.com
On the record
- AI assistant
- Paradigm AI provides expert-backed guidance on workplace practices, leadership strategies, and workforce trends.paradigmiq.com · read 30 Sep 2026
- AI data use
- Paradigm states that customer data is never used to train public AI models.paradigmiq.com · read 30 Sep 2026
- Benchmarking
- Surface benchmarks culture maturity, policies, and programs against industry standards and peers.paradigmiq.com · read 30 Sep 2026
- Data hosting
- Paradigm says customer data is housed in physically secure, US-based AWS data centers across multiple availability zones.trust.paradigmiq.com · read 30 Sep 2026
- Data sources
- Surface can bring together HRIS data, surveys, performance information, policies, and programs; the Basic tier is limited to three data sources.paradigmiq.com · read 30 Sep 2026
- Integrations
- The pricing page lists HRIS integration, while Paradigm describes Surface as connecting with existing HRIS platforms and other workforce data sources.paradigmiq.com · read 30 Sep 2026
- Pricing model
- Surface pricing depends on features and support level, Reach pricing varies by learner count, and services are individually priced by scope; the page does not publish amounts.paradigmiq.com · read 30 Sep 2026
- Purpose
- Paradigm combines AI-powered software and expert services to help organizations build high-performance workplace cultures.paradigmiq.com · read 30 Sep 2026
- Reach learning
- Reach offers over 100 expert-designed courses, microlearnings, and resources, with multilingual support and learning analytics.paradigmiq.com · read 30 Sep 2026
- Reach LMS
- Reach can be used through Paradigm’s eLearning LMS or by uploading SCORM files to a customer’s own LMS.paradigmiq.com · read 30 Sep 2026
- Reach trial
- Paradigm advertises a free two-week trial of Reach that includes popular courses, microlearnings, and resources.paradigmiq.com · read 30 Sep 2026
- Security
- Paradigm says its SOC 2 Type 2 report covers Security, Confidentiality, and Availability and is audited annually; it also states that it is GDPR compliant.trust.paradigmiq.com · read 30 Sep 2026
- Services
- Paradigm offers strategy consulting, including fractional leadership, advising, focus groups, assessments, and policy reviews, as well as live workshops and training.paradigmiq.com · read 30 Sep 2026
- Surface
- Surface unifies people data, benchmarks talent and culture practices, surfaces insights, and helps teams take action.paradigmiq.com · read 30 Sep 2026
