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Ozchain

What it is

Ozchain is a web-based franchise management platform for coordinating control, compliance, and reporting across multiple locations. It can operate on its own without other Hykmah products. Franchisees can use a portal to access documents, submit reports, view performance metrics, and communicate with headquarters. Royalty tools provide configurable calculation rules, automatic invoice generation, ACH payment integration, and collection tracking. Compliance features include checklists, audit trails, and dashboards for brand standards. A central document repository uses version control, while workflow automation covers onboarding, audits, renewals, and communications. Reporting includes performance benchmarking, territory assignments, and consolidated financial, compliance, and KPI reporting. Listed integrations include Xero, MYOB, QuickBooks, Stripe, Shopify, Salesforce, HubSpot, Twilio, Slack, and Microsoft Teams, with bi-directional sync, OAuth2 security, and webhook automation. The free Startup tier covers up to 10 franchise locations and includes 100 leads, basic lead management, a portal, document management, and one user account. Paid-tier inclusions vary; Professional is A$50 a month and Premium is A$350 a month.

For and against

For

  • Can be used without other Hykmah products
  • Includes compliance checklists and audit trails
  • Free Startup tier includes up to 10 locations
  • Lists accounting, payment, sales, and communication integrations

Against

  • Free Startup tier is limited to one user account
  • Paid-tier inclusions vary
  • Professional costs A$50 a month
  • Premium costs A$350 a month

The verdict

Ozchain brings franchisee communication, royalty management, compliance, documents, and reporting into one web-based platform. The free tier has defined limits, and customers need to contact Hykmah for details on paid-tier inclusions.

Who it suits

Ozchain is presented for franchise networks with 5–100+ locations, including food and beverage, home services, and fitness businesses. Its portal and reporting tools suit networks coordinating work between headquarters and franchisees.

Plans and prices

Free

Free

1 product · 100 records · 100 transactions/month · 1 GB storage

Professional

A$50a month

Up to 2 products · 1,000 records · 1,000 transactions/month · 10 GB storage

Premium

A$350a month

Up to 5 products · 10,000 records · 10,000 transactions/month · 100 GB storage

Enterprise

Priced on request

All products · Unlimited records · Unlimited transactions · Unlimited storage

Every plan, in full

On the record

API
The platform offers a REST API covering all entities with JSON responses and documented endpoints.hykmah.com · read 15 Oct 2026
API limits
Published rate limits are 1,000 requests per minute on Standard, 5,000 on Professional and 20,000 on Enterprise, with bulk requests capped at 100 records.hykmah.com · read 15 Oct 2026
Audit and compliance
Audit logging is described as cryptographically signed and tamper resistant, with reports for SOC 2, ISO 27001, GDPR and HIPAA.hykmah.com · read 15 Oct 2026
Audit retention
Audit records can be retained online for up to seven years, with encrypted archival options.hykmah.com · read 15 Oct 2026
Company capabilities
Crunchbase says Hykmah provides low-code tools, workflow automation, APIs and pre-built integrations alongside modular SaaS products including franchise software.crunchbase.com · read 15 Oct 2026
Company connectors
Crunchbase reports that Hykmah supports accounting, payments, CRM, logistics and communications through more than 70 connectors.crunchbase.com · read 15 Oct 2026
Company description
Crunchbase describes Hykmah as a composable business-management SaaS platform connecting commerce, operations and customer engagement.crunchbase.com · read 15 Oct 2026
Company legal name
Crunchbase lists the maker as Hykmah Pty Ltd, an active private for-profit company.crunchbase.com · read 15 Oct 2026
Compliance
Compliance features include checklists, audit trails, and dashboards for tracking brand standards across locations.hykmah.com · read 2 Oct 2026
Compliance tracking
Compliance tools provide checklists, audit trails and status dashboards for brand standards.hykmah.com · read 15 Oct 2026
Custom-data limits
The low-code model allows up to 500 custom entities per account, 100 MB attachments and relationship depth of 10 levels.hykmah.com · read 15 Oct 2026
Document management
A central repository stores manuals, training materials and agreements with version control.hykmah.com · read 15 Oct 2026
Documents and workflows
Document management provides a central repository with version control, while workflow automation covers onboarding, audits, renewals, and communications.hykmah.com · read 2 Oct 2026
Extensibility
Low-code tools allow custom fields, entities, relationships, validation, calculated fields and schema versioning without database changes.hykmah.com · read 15 Oct 2026
Franchisee portal
The portal lets franchisees access documents, submit reports, view metrics and communicate with headquarters.hykmah.com · read 15 Oct 2026
Free tier limits
The free Startup tier includes up to 10 franchise locations, 100 leads, basic lead management, a franchisee portal, document management, and one user account.hykmah.com · read 2 Oct 2026
Independent description
Helix Digital describes Ozchain as Hykmah’s industry solution for franchise networks requiring consistent reporting, compliance enforcement and central oversight.helixdigital.com.au · read 15 Oct 2026
Independent integrations fact
Helix Digital reports more than 73 pre-built connectors across accounting, payments, shipping, CRM and marketing categories.helixdigital.com.au · read 15 Oct 2026

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