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FranchiseMS
United Kingdom
What it is
FranchiseMS is a system for running franchisor head-office and franchisee-unit operations together. Its royalty calculations use recorded operational activity such as jobs, sales, takings and card payments; statements show the calculation, and a royalty run uses the highest figure when a unit has multiple views of the same revenue. The core platform includes an operations manual, royalty management, communications, support, analytics and benchmarking, and legal and agreement management. Franchisees can connect Stripe for card payments or accounting software such as Xero to feed revenue into royalty calculations. Stripe payments go directly to the franchisee's bank account, with a 0.29% platform fee deducted at payment. Optional modules cover areas including franchise development CRM, onboarding, audits, training, local marketing and field operations. That field module supports dispatch, scheduling, GPS, photo and signature proof, offline capture and a calendar feed. Core platform pricing is £15 a month per location, plus a 25 GBP monthly head-office fee; a one-time onboarding charge of 500 GBP appears in the example estimate. VAT is excluded, add-ons cost extra, and more than 100 locations requires a tailored quote.
For and against
For
- Royalty statements show how amounts were calculated.
- Core platform includes support and a help desk.
- Field module supports offline capture and proof of work.
- Franchisees can connect Stripe and accounting software.
Against
- No free plan is listed.
- Mobile app coverage is listed as none.
- Add-on modules cost extra.
- VAT is excluded from listed pricing.
The verdict
FranchiseMS centralizes core franchise operations and links royalty calculations to recorded unit activity. The location fee is accompanied by a head-office fee, possible onboarding charge and separate costs for add-ons.
Who it suits
FranchiseMS is aimed at franchisors and franchisees who need shared operations and royalty management. It may suit networks in food and beverage, home and field services, hair and beauty, or vending, which are described as live sectors.
Plans and prices
Onboarding workflow
steps from signing to opening, including training, manual and audits
Read 21 Oct 2026 · franchise.ms
Territories
postcode records · territory checker · out-of-area flags
Read 21 Oct 2026 · franchise.ms
Local marketing library
personalised on-brand templates · marketing-fund visibility
Read 21 Oct 2026 · franchise.ms
Field operations & dispatch
jobs · dispatch · scheduling · GPS/photo/signature proof
Read 21 Oct 2026 · franchise.ms
Audits builder
manual-linked audit templates for phone or tablet completion
Read 21 Oct 2026 · franchise.ms
AI services
drafting, sorting and comparison assistance across the system
Read 21 Oct 2026 · franchise.ms
Franchise development CRM
recruitment pipeline from enquiry through application and onboarding
Read 21 Oct 2026 · franchise.ms
Learning management (LMS)
courses · completion records · renewal tracking
Read 21 Oct 2026 · franchise.ms
Core platform
operations manual · royalty manager · communications · support/help desk
Read 21 Oct 2026 · franchise.ms
On the record
- Audits
- Audits score units against manual-linked templates and create tasks for failed items.franchise.ms · read 21 Oct 2026
- Company size
- LinkedIn lists Lighthouse Transitions as privately held, founded in 2019, headquartered in Leeds and sized at 2–10 employees.uk.linkedin.com · read 21 Oct 2026
- Company status
- Companies House lists Lighthouse Transitions Ltd as an active private limited company whose SIC code is management consultancy activities other than financial management.find-and-update.company-information.service.gov.uk · read 21 Oct 2026
- Core features
- The included core platform covers an operations manual, royalty management, communications, support, analytics and benchmarking, and legal and agreement management.franchise.ms · read 1 Oct 2026
- Customer messaging
- Customer texts are sent from each unit's sender name using prepaid credits; undelivered messages have their credits returned automatically.franchise.ms · read 1 Oct 2026
- Data export
- The terms say network data can be exported on request for a reasonable period after access ends before deletion.franchise.ms · read 21 Oct 2026
- Data hosting
- The privacy summary says platform records are held in Amsterdam and documents, photographs and signatures in Western Europe.franchiseos-production.up.railway.app · read 21 Oct 2026
- Data subprocessors
- The DPA names Railway, Cloudflare R2, Amazon SES, The SMS Works and Ideal Postcodes as subprocessors, with storage in the UK or EU for the listed services.franchiseos-production.up.railway.app · read 21 Oct 2026
- Demo
- The maker offers an instant demo login valid for 7 days, or a guided demo; the page describes it as a demo and does not state a free trial.franchise.ms · read 1 Oct 2026
- Demo access
- The maker offers an instant demo login valid for seven days, but labels it a demo rather than a free trial.franchise.ms · read 21 Oct 2026
- Field operations
- The field operations module supports dispatch, scheduling, GPS, photo and signature proof, offline capture, and a calendar feed.franchise.ms · read 1 Oct 2026
- Field work
- Field operations supports dispatch, scheduling, GPS, photographs, signatures, offline completion and a calendar feed.franchise.ms · read 21 Oct 2026
- Franchise CRM
- The development CRM captures franchise enquiries and moves signed candidates into onboarding.franchise.ms · read 21 Oct 2026
- Independent platform listing
- GetApp describes the product as UK-built, multi-tenant software with a shared head-office and franchisee data model.getapp.com · read 21 Oct 2026
- Independent product description
- Capterra describes FranchiseMS as all-in-one software for franchisors with automated royalties based on jobs, sales and takings.capterra.com · read 21 Oct 2026
- Independent review limitation
- Capterra states that no reviewer feedback is available to describe support response times, helpfulness or common frustrations.capterra.com · read 21 Oct 2026
- Integrations
- GetApp lists Google Calendar Extension, QuickBooks Online and Xero as integrations.getapp.com · read 21 Oct 2026
- Intended users and sectors
- The product is aimed at franchisors and their franchisees; food and beverage, home and field services, hair and beauty, and vending are described as live sectors, with care and fitness on the roadmap.franchise.ms · read 1 Oct 2026
