Olo Pay
Olo’s 2024 impact report identifies its headquarters as One World Trade Center.
What it is
Olo Pay is a web-based payment platform built for restaurants handling high-volume transactions and direct digital sales. It processes online and in-store payments, including card-present and card-not-present transactions managed through the Olo Dashboard. Supported methods include credit cards, contactless payments, and mobile wallets. Checkout options include Apple Pay, Google Pay, passwordless Olo Account checkout, and self-service kiosks. The platform supports EMV-compatible terminals, offline capabilities, tableside payments, and mobile payments. Machine-learning fraud detection and prevention, unified payment reporting, and reconciliation tools are included. Olo lists point-to-point encryption among its payment protections and says Olo Pay integrates with all major POS platforms. For Card Present Services, Olo says it maintains safeguards and validates compliance with PCI-DSS and other applicable requirements. Pricing is on request. Customers can contact the Support team or open a ticket through Olo’s Help Center.
For and against
For
- Handles online and in-store transactions
- Supports cards, contactless, and mobile wallets
- Includes machine-learning fraud prevention
- Offers kiosk, tableside, and mobile payments
- Integrates with major POS platforms
Against
- Pricing requires contacting sales
- Web platform only
- Security claims apply to Card Present Services
The verdict
Olo Pay brings restaurant payment channels, fraud controls, reporting, and reconciliation into one service. Its POS coverage and multiple checkout options fit multi-channel restaurant operations, while quote-based pricing means costs must be discussed directly.
Who it suits
Olo Pay suits restaurant brands managing high transaction volumes across digital, in-store, tableside, and mobile channels.
Plans and prices
Olo Pay
Pricing not listed; contact sales
Read 7 Oct 2026 · olo.com
On the record
- Checkout
- Checkout features include Apple Pay and Google Pay, passwordless login and checkout with Olo Accounts, and in-store self-service kiosks.olo.com · read 7 Oct 2026
- Company
- Olo says it was founded in 2005 and describes itself as an open SaaS platform for restaurants.olo.com · read 7 Oct 2026
- Encryption
- Olo lists point-to-point encryption among its payment data protection features.olo.com · read 7 Oct 2026
- Fraud prevention
- Olo Pay includes machine-learning fraud detection and prevention and unified payment reporting.olo.com · read 7 Oct 2026
- In-store equipment
- Olo Pay supports EMV-compatible payment terminals and offline capabilities.olo.com · read 7 Oct 2026
- Payment channels
- It processes online and in-store transactions, including card-present and card-not-present payments managed through the Olo Dashboard.olo.com · read 7 Oct 2026
- Payment methods
- The product supports credit cards, contactless payments, and mobile wallets.olo.com · read 7 Oct 2026
- POS integrations
- Olo says Olo Pay integrates with all major POS platforms.olo.com · read 7 Oct 2026
- Purpose
- Olo Pay is a restaurant-specific payment processing platform designed to drive direct digital sales, prevent fraud, and streamline payment processes.olo.com · read 7 Oct 2026
- Security compliance
- For Card Present Services, Olo says it maintains a security program, uses safeguards, and validates compliance with PCI-DSS and other applicable payment card requirements.olo.com · read 7 Oct 2026
- Support
- Olo’s Help Center lets customers open a support ticket and contact its Support team for assistance.olosupport.zendesk.com · read 7 Oct 2026
- Target customers
- Olo describes Pay as a restaurant payment platform built for brands managing high-volume transactions.olo.com · read 7 Oct 2026
