Numus

Numus provides delivery software for managing orders, dispatch, tracking, proof of delivery and payment. Orders from its booking site, staff-entered phone calls and walk-ins arrive in one queue. Dispatchers can check driver availability, assign jobs and send route and customer details to drivers’ phones. Its fleet map refreshes every ten seconds, and customers can follow an order from a public link without logging in or installing an app. A one-time code is recorded on a timestamped order timeline for proof of delivery. Paystack supports card, bank transfer, USSD and mobile money; cash collected by riders is logged in daily reports. Numus uses OpenStreetMap for its fleet map, while driver navigation opens Google Maps or Apple Maps. Staff tools include role-based logins, activity logging and team chat with push notifications and message history. Business Suite and Driver apps are listed for iOS and Android. WhatsApp Business ordering is in development and is not currently included. The free plan allows 10 orders a month and one driver; paid plans add capacity and team features.

Numus brings order handling, driver dispatch, tracking and payment records into one delivery workflow. Its free plan has low monthly order and driver limits, so teams should consider their volume before choosing a plan.

Numus suits delivery business owners, dispatchers, riders and counter staff who need shared order and dispatch tools. It is also intended for teams working on low-bandwidth networks.

Numus is delivery operations software for businesses coordinating orders, dispatchers, riders and counter staff. It is best for teams that want one queue for several order channels, with customer tracking and recorded proof of delivery. Its breadth is appealing, though the free plan’s tight quotas and the cost of scaling deserve a close look.

Overview

Orders from the booking site, phone calls entered by staff and walk-ins share one queue. Dispatchers can check driver availability, assign jobs and send route and customer details to drivers’ phones, linking order intake with dispatch. That suits businesses managing work across a counter and a delivery fleet, including teams on low-bandwidth networks.

Numus also covers tracking, delivery confirmation and payment records in the same workflow. WhatsApp Business ordering is in development, with no release date announced, so businesses that depend on WhatsApp for order intake will need another route for now.

Key features

The fleet map refreshes every ten seconds, and customers can follow an order through a public link without signing in or installing an app. That makes progress easy to share, although updates arrive at set intervals rather than continuously. Drivers confirm delivery with a one-time code; the timestamped order timeline is described as immutable, providing a record of completion.

Paystack supports card, bank transfer, USSD and mobile money. Riders can also log cash collected, which appears in daily reports. This combination makes Numus relevant to businesses accepting both online payments and cash at delivery. The map uses OpenStreetMap, while driver navigation opens Google Maps or Apple Maps.

Staff logins, role-based access, activity logging and in-app team chat with push notifications and message history support coordination across a team. Numus offers a Business Suite and Driver app for iOS and Android, both free on the App Store and Google Play. It also provides API access. Support is available at [email protected]; Scale includes priority support and a dedicated customer success manager.

Pricing

The Free plan costs nothing, is billed forever and requires no card. It allows 10 orders a month, one driver and five routes, with live tracking, proof of delivery and email notifications. It is a useful way to begin or handle very low volume, but those caps leave little room for a busy operation.

Starter costs $15,000 a month, billed ₦45,000 quarterly. It raises the allowance to 300 orders, five drivers and 30 routes, and adds a booking site and cash on delivery. One team member is included, so the plan may constrain businesses that need several staff accounts even before order volume becomes an issue.

Growth costs $39,000 a month, billed ₦117,000 quarterly. Its 2,000 monthly orders, 40 drivers and five team members suit a larger operation; custom domain, white-label, Paystack card payments and assisted onboarding are also included. Scale costs 95,000 NGN a month, billed ₦285,000 quarterly, and supports 6,000 orders, 150 drivers, 600 routes and 50 team members, with priority support and a dedicated customer success manager. Enterprise has custom pricing and unlimited volume, drivers, routes and team members for operations beyond Scale’s limits.

Platforms

Numus is available on Android, iOS, web and through an API. Its Business Suite and Driver apps cover both major mobile platforms, while the public tracking link lets customers follow orders without an app.

Who it's for

Numus is a strong fit for delivery businesses that need to bring phone, walk-in and online orders together, coordinate drivers, and keep payment and delivery records in one service. The free tier can serve a small operation with modest monthly volume. Teams with multiple staff, higher order counts or more drivers should compare paid-tier quotas and billing carefully. Businesses that require WhatsApp Business ordering today should look elsewhere.

Pros and cons

• Pros: One queue combines booking-site, phone and walk-in orders, keeping dispatchers from managing separate intake flows.
• Pros: Public-link tracking, one-time-code delivery confirmation and a timestamped timeline give customers visibility and teams a completion record.
• Pros: Paystack and cash-collection reporting cover several payment methods, including cash handled by riders.
• Cons: The free plan stops at 10 orders a month and one driver, making it suitable only for low-volume use.
• Cons: Starter includes just one team member, while larger teams must move to higher tiers.
• Cons: WhatsApp Business ordering is not currently available, and the fleet map refreshes every ten seconds.

Alternatives

InstaDispatch is another freemium option with a free plan and trial, and Android, iOS and web support; its listed Small plan costs $200 a month. Consider it if those platform and plan terms better match your needs.

QuickE also has a free plan and trial across Android, API, iOS and web, with order management, dispatch, a driver app with proof of delivery and a customer tracking page. It is worth comparing if those capabilities and platform coverage are priorities.

RutaLive offers a free plan for one operator, two couriers and 150 orders a month, plus a Business plan at $159.99 a month. Its stated free allowance may suit a small team whose order volume exceeds Numus Free’s cap.

Locus Last-Mile Delivery Software uses paid enterprise deployment with custom pricing based on platform scope, volume and constraint complexity. Datatrac, DispatchTrack and FinalMileOS are paid alternatives. Hauloop is a paid option with a free trial.

For broader comparisons, see Courier Management Software and Delivery Management Software.

Verdict

Numus is a sensible choice for delivery businesses that need shared order intake, driver dispatch, customer tracking and payment records in one workflow. Its free tier offers a low-commitment starting point, and paid plans add room for larger teams and higher volume. Choose it if those connected operations fit your business; look elsewhere if WhatsApp Business ordering is essential or the monthly quotas and plan costs do not suit your scale.