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Datatrac
Alpharetta, Georgia, United States
What it is
Datatrac is a cloud-based platform for managing last-mile delivery operations, including order entry, dispatch, driver tools, and back-office automation. Customers and dispatchers can enter orders on the web, import spreadsheets, use API or EDI integrations, or use email-based workflows; recurring deliveries can also be scheduled. Dispatchers group, filter, and assign orders using a web board, map view, or character-based grid, with real-time visibility into driver locations. Driver apps for iOS and Android support scanning, directions, and proof-of-delivery records such as photos, signatures, documents, ID verification, and timestamps. An Android warehouse app supports inbound freight scanning, audits, transfers, and distribution workflows. Rating rules can account for mileage, zone, ZIP code, weight, piece, time, and fuel surcharges, while driver settlement offers six customizable formats. Datatrac lists accounting integrations, reporting through a near-real-time SQL database and custom dashboards, REST APIs, route optimization, and a customer tracking page. Pricing is available on request; the maker invites prospective customers to request a free demo. Datatrac is headquartered in Alpharetta, Georgia.
For and against
For
- Driver apps are available for iOS and Android.
- Dispatchers can view real-time driver locations.
- Supports proof-of-delivery photos, signatures, and documents.
- Offers a near-real-time SQL reporting database.
- Pricing is available on request.
Against
- A free demo is offered, but no trial duration is stated.
- Support outside regular hours may incur charges.
The verdict
Datatrac brings order entry, dispatch, mobile delivery records, and reporting into one cloud-based platform. Request pricing and a demo to assess its fit for the delivery workflows and integrations you need.
Who it suits
Datatrac may suit delivery operators needing order management, dispatch, driver and warehouse apps, and back-office workflows. Its listed industries include healthcare, retail and eCommerce, freight, automotive, and industrial supply.
On the record
- Accounting integrations
- The maker lists direct integrations with QuickBooks, Sage, PeopleSoft, Peachtree, and MAS90 for settlement or financial workflows.datatrac.com · read 8 Oct 2026
- Dispatch
- Dispatchers can group, filter, and assign orders through a web dispatch board, map view, or character-based grid, with real-time driver location visibility.datatrac.com · read 8 Oct 2026
- Healthcare workflows
- Datatrac says it supports HIPAA-aware workflows, chain-of-custody requirements, and critical delivery time windows for healthcare shipments.datatrac.com · read 8 Oct 2026
- Industries
- The maker describes use in retail and eCommerce, healthcare, legal services, freight forwarding, automotive, parcel delivery, industrial supply, entertainment, and general freight.datatrac.com · read 8 Oct 2026
- Integration methods
- Datatrac supports order data exchange through EDI, APIs, flat files, and email-based workflows, with pre-built connectors and custom integrations.datatrac.com · read 8 Oct 2026
- Mobile apps
- Datatrac offers driver apps for iOS and Android, plus an Android warehouse app for inbound freight scanning, audits, and transfers.datatrac.com · read 8 Oct 2026
- Mobile proof of delivery
- Driver apps for iOS and Android support scanning, directions, and proof-of-delivery capture including photos, signatures, documents, ID verification, and timestamps.datatrac.com · read 8 Oct 2026
- Order management
- Orders can be entered through a web portal, scheduled as recurring deliveries, imported from spreadsheets, or integrated through APIs.datatrac.com · read 8 Oct 2026
- Pricing and trial
- The pages reviewed invite users to request a free demo and do not state a software price or trial duration.datatrac.com · read 8 Oct 2026
- Privacy and security
- Its driver and warehouse app privacy policy says it uses security technologies and procedures to help protect personal information; the policy states it was last modified on 10/28/2020.datatrac.com · read 8 Oct 2026
- Product
- Datatrac is a cloud-based platform for last-mile delivery operations, combining order entry, dispatching, driver tools, and back-office automation.datatrac.com · read 8 Oct 2026
- Proof of delivery
- The mobile app can capture delivery photos, signatures, documents, ID verification, and timestamps.datatrac.com · read 8 Oct 2026
- Rating and settlement
- Rating supports mileage, zone, ZIP code, weight, piece, time, and fuel surcharge rules, and driver settlement offers six customizable formats.datatrac.com · read 8 Oct 2026
- Reporting
- The platform offers a near-real-time SQL reporting database, custom dashboards, and sales, performance, and settlement insights.datatrac.com · read 8 Oct 2026
- Reporting and APIs
- The platform provides a near-real-time SQL reporting database, custom dashboards, REST APIs, and specialty APIs for proof-of-delivery files.datatrac.com · read 8 Oct 2026
- Sales model
- The maker invites prospective customers to request a free demo and does not list subscription plan prices on the opened pages.datatrac.com · read 8 Oct 2026
- Security and privacy
- Datatrac's mobile-app privacy policy says it uses security technologies and procedures to help protect personal information and may use location data to assist dispatch and monitor assigned work.datatrac.com · read 8 Oct 2026
- Support
- Support includes online guides, release notes, email, and phone service listed Monday through Friday, 8:30 a.m. to 5:30 p.m. EST; charges may apply outside regular hours.datatrac.com · read 8 Oct 2026
