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On the recordRead 15 Oct 202647 facts
InstaDispatch
InstaDispatch · Northampton, United Kingdom · founded 2012
Plans and prices
Free
Free
Feature comparison lists a Free plan; no shipment allowance or price stated
Read 29 Sep 2026 · instadispatch.com
Small
$200a month, billed yearly
500 shipments/month · 1 warehouse/hub · 1 integration · 5 drivers
Read 15 Oct 2026 · instadispatch.com
Medium
$300a month, billed yearly
2,000 shipments/month · 2 warehouses/hubs · 5 integrations · 10 drivers
Read 15 Oct 2026 · instadispatch.com
Large
$600a month, billed yearly
5,000 shipments/month · 5 warehouses/hubs · 10 integrations · 25 drivers
Read 15 Oct 2026 · instadispatch.com
Enterprise
$1,200a month, billed yearly
10,000 shipments/month · 10 warehouses/hubs · 10 integrations · unlimited drivers
Read 15 Oct 2026 · instadispatch.com
On the record
- API documentation
- The help center advertises an API reference and developer documentation, but the public help center displays 23+ articles and no video tutorials.instadispatch.com · read 15 Oct 2026
- Apple app limitation
- The iOS listing says the driver app is iPhone-only, requires iOS 13.4 or later and supports English.apps.apple.com · read 15 Oct 2026
- Availability commitment
- The SLA targets 99.5% monthly uptime but expressly says that target is aspirational rather than a contractual guarantee.instadispatch.com · read 15 Oct 2026
- Company facts
- LinkedIn lists the company as privately held, founded in 2012, headquartered in Northampton, England, with 11–50 employees.in.linkedin.com · read 15 Oct 2026
- Company legal name
- The pricing page identifies InstaDispatch as a product of Perceptive Consulting Solutions Ltd, registered in England and Wales under company number 07964886.instadispatch.com · read 15 Oct 2026
- Company offices
- LinkedIn lists a Northampton primary location and an additional location in Noida, Uttar Pradesh, India.in.linkedin.com · read 15 Oct 2026
- Customer communications
- The service provides branded tracking pages plus SMS, email and WhatsApp notifications, including ETA alerts.instadispatch.com · read 15 Oct 2026
- Customer updates
- Delivery updates can be sent by email, SMS or WhatsApp at key delivery milestones.instadispatch.com · read 29 Sep 2026
- Desktop compatibility
- The feature page says the service works in web browsers on Windows or Mac computers, tablets and large-screen mobiles.instadispatch.com · read 15 Oct 2026
- Dispatch and routing
- The platform supports order booking, automated dispatch, route planning, job auto-allocation and multi-vehicle route planning.instadispatch.com · read 29 Sep 2026
- Dispatch automation
- Rules can automatically allocate jobs to drivers using factors such as availability, location, vehicle type or account.instadispatch.com · read 15 Oct 2026
- Freight forwarding
- Shipments can be handed from an internal fleet to integrated external carriers such as UPS, DHL or FedEx.instadispatch.com · read 15 Oct 2026
- Google Play app facts
- The Android driver app listing shows 1K+ downloads, an update dated September 16, 2026, and declares no data collected or shared but also says data is not encrypted.play.google.com · read 15 Oct 2026
- Integrations
- Listed connectors include DHL, UPS, FedEx, DPD, Parcelforce, Palletways, Shopify, Magento, Amazon, WooCommerce, eBay, Linnworks, Shiptheory, Mintsoft, QuickBooks, Stripe and Xendit.instadispatch.com · read 15 Oct 2026
- Intended customers
- The product is presented for domestic and international couriers, last-mile and same-day delivery businesses, freight forwarders and white-glove delivery operators.instadispatch.com · read 29 Sep 2026
- Invoicing
- InstaDispatch includes invoice generation, payment tracking, pricing rules, reconciliation and financial reports.instadispatch.com · read 15 Oct 2026
- Limit: add-on costs
- The official pricing table marks customer pricing, invoicing, route optimization, vehicle checks, carrier shipping, e-commerce connectors, WhatsApp, warehouse scanning and several other capabilities as paid add-ons.instadispatch.com · read 15 Oct 2026
- Limit: Capterra pricing discrepancy
- Capterra's listing reports an older pricing structure beginning at $100 per month, which differs from the current official pricing page beginning at $200 per month.capterra.com · read 15 Oct 2026