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On the recordRead 11 Oct 202619 facts
Nixxis
Nixxis · Brussels, Belgium · founded 2006
Plans and prices
Starter–Enterprise editions
Priced on request
Four license types; deployment, concurrent positions, and options affect pricing; personalized quote
Read 11 Oct 2026 · nixxis.com
On the record
- Agent tools
- The agent module includes a single interface for channels, automatic file retrieval, click-to-call, telephony features, and an integrated scripter.nixxis.com · read 11 Oct 2026
- AI features
- Listed AI features include speech-to-text transcription, conversation summaries, next best action suggestions, and automatic tagging.nixxis.com · read 11 Oct 2026
- Channels
- The software supports voice, email, live chat, SMS, and, with its omnichannel solution, WhatsApp and social media from a centralized interface.nixxis.com · read 11 Oct 2026
- Compliance
- Nixxis says its features limit outgoing calls to authorized time slots and control call frequency to support compliance with French telephone canvassing regulations.nixxis.com · read 11 Oct 2026
- Deployment
- The solution is available in cloud (SaaS) and on-premise modes, depending on customer needs and internal policies.nixxis.com · read 11 Oct 2026
- Dialer
- Depending on the edition, the dialer offers up to 10 dialing modes, including manual, preview, progressive, power, and predictive modes.nixxis.com · read 11 Oct 2026
- Digital channel scope
- omnichannelnixxis.com · read 22 Sep 2026
- Inbound calling
- Yesnixxis.com · read 22 Sep 2026
- Industries
- The site lists healthcare, debt collection, banks and insurance, and IT support among its target industries.nixxis.com · read 11 Oct 2026
- Integrations
- Depending on the edition, Nixxis integrates with CRM systems including Salesforce and Zoho and with other business tools.nixxis.com · read 11 Oct 2026
- IVR builder
- Yesnixxis.com · read 22 Sep 2026
- Monitoring and reporting
- Supervisors can view real-time indicators and queue status, use dashboards and double listening, and access standard or custom reports.nixxis.com · read 11 Oct 2026
- Outbound dialer
- Yesnixxis.com · read 22 Sep 2026
- Pricing
- Pricing depends on deployment method, number of concurrent positions, and options, and Nixxis says it provides a personalized quote after discussion with its team.nixxis.com · read 11 Oct 2026
- Product
- Nixxis describes its product as call center software for managing inbound and outbound calls and customer interactions.nixxis.com · read 11 Oct 2026
- Support
- Nixxis lists project support that can include a proof-of-concept phase, team training, progress reports, deployment, and ongoing support.nixxis.com · read 11 Oct 2026
- Workforce management
- Yesnixxis.com · read 22 Sep 2026
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