NICE NTR-X

Plans and prices

Every plan, in full

On the record

Acquisition history

NICE's SEC filing states that NICE acquired Actimize in 2007 and renamed itself NICE Ltd. in 2016.sec.gov · read 15 Oct 2026

Admin documentation

The NTR-X 10.17 integration guide documents Teams consent, recording policies, Azure Key Vault setup, custom app upload and Azure Blob Storage downloads.business.bt.com · read 15 Oct 2026

API integration

NICE says NTR-X has open APIs for integration with upstream and downstream applications, including real-time alerting and actionable intelligence.niceactimize.com · read 4 Oct 2026

Architecture

The platform uses a modular microservice architecture intended to scale recording and assurance in cloud environments.info.niceactimize.com · read 15 Oct 2026

Assurance and support

NICE invites financial institutions to contact it to discuss tailoring the communication compliance solutions to their needs.niceactimize.com · read 4 Oct 2026

Automated assurance

Built-in monitoring checks system health, recording operation and user provisioning, while reporting creates audit trails.niceactimize.com · read 15 Oct 2026

Bulk download

Bulk Download copies protected interactions for downstream bank workflows and third-party systems.marketplace.microsoft.com · read 15 Oct 2026

Central management

A single interface manages recording estates and applies policies across regions and platforms.niceactimize.com · read 15 Oct 2026

Communication types

The solution captures traditional, unified, and mobile communications, including voice, video, chat, and document sharing.niceactimize.com · read 4 Oct 2026

Company founding

LinkedIn lists NICE Actimize as founded in 1999.linkedin.com · read 15 Oct 2026

Company headquarters

LinkedIn lists headquarters at Hoboken, New Jersey, United States.linkedin.com · read 15 Oct 2026

Company size

LinkedIn lists NICE Actimize as having 501–1,000 employees and 1,593 discoverable employees.linkedin.com · read 15 Oct 2026

Data control

Customers can use existing storage and their own encryption keys for captured interactions and metadata.info.niceactimize.com · read 15 Oct 2026

Deployment

NICE describes NTR-X as cloud-ready; a NICE Actimize announcement states it can be deployed as a cloud or on-premise solution.niceactimize.com · read 4 Oct 2026

Deployment models

NTR-X supports on-premises, hybrid on-premises, private-cloud and pure-cloud deployments.info.niceactimize.com · read 15 Oct 2026

Encryption and compliance

NTR-X documentation states that data is encrypted in transit and at rest, uses WORM-compliant archiving and SOC-audited data centers, and has 24/7 threat monitoring.info.niceactimize.com · read 15 Oct 2026

Independent implementation

Wilmac Technologies markets implementation, integration and post-go-live support for NTR-X deployments.wilmactech.com · read 15 Oct 2026

Integrations

NICE states that NTR-X captures Microsoft Teams, Zoom, IPC Unigy, Cisco and Cloud9 communications.nice.com · read 15 Oct 2026

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