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On the recordRead 9 Oct 202615 facts
Newired
Italy and Czech Republic
Plans and prices
Enterprise
Priced on request
5,000–25,000+ user tokens · advanced AI scenarios · conversational assistance and chatbots · knowledge base integration
Read 9 Oct 2026 · newired.com
Foundation
Priced on request
100–500 user tokens · unlimited applications, journeys, tips, editors and administrators · test/stage/production environments · private hosting
Read 9 Oct 2026 · newired.com
Scale
Priced on request
500–5,000 user tokens · Foundation capabilities · on-premise option · analytics and usage insights available with multi-year subscriptions
Read 9 Oct 2026 · newired.com
On the record
- AI capability
- Scale includes Newired Virgil machine-learning guidance, while Enterprise adds advanced AI-driven scenarios and conversational assistance.newired.com · read 9 Oct 2026
- Analytics limit
- Adoption analytics start at Scale and are available with multi-year subscriptions.newired.com · read 9 Oct 2026
- Browser extension
- A Chrome and Edge browser extension is available as a deployment method for connecting guidance to target applications.support.newired.com · read 9 Oct 2026
- Content authoring
- The Newired Editor lets teams create and manage guidance without coding.newired.com · read 9 Oct 2026
- Deployment
- Plans include private hosting, and the Scale tier adds fully on-premise deployment.newired.com · read 9 Oct 2026
- Guidance tools
- Its guidance includes step-by-step Journeys, contextual Tips, product tours, announcements and tooltips.newired.com · read 9 Oct 2026
- Integrations
- The CRM platforms listed for Newired include Salesforce, Microsoft Dynamics 365, HubSpot, SAP CX / SAP CRM, Oracle Sales Cloud, NetSuite CRM and Zoho CRM.newired.com · read 9 Oct 2026
- License model
- Licensing is based on tokens, with each token enabling one user in one application; applications, guidance content, editors and administrators are unlimited across plans.newired.com · read 9 Oct 2026
- Privacy controls
- Newired says customers can choose whether to collect data, what type of data to collect, and where it is stored.newired.com · read 9 Oct 2026
- Purpose
- Newired provides contextual, in-app guidance to help users complete tasks and follow processes in enterprise applications.newired.com · read 9 Oct 2026
- Security
- Newired states it is ISO 27001 certified and that hosted customers use SOC 2/SOC 3 compliant hosting providers.newired.com · read 9 Oct 2026
- Support
- All plans include access to the support team, maintenance and updates, deployment and operations assistance, and usage guidance.newired.com · read 9 Oct 2026
- Supported applications
- Newired is designed to work across web-based applications, including Salesforce, Microsoft Dynamics 365, HubSpot, SAP CRM and Oracle Sales Cloud.newired.com · read 9 Oct 2026
- Who it is for
- Foundation is presented for onboarding or department-level initiatives, Scale for multi-application teams, and Enterprise for business-critical organization-wide enablement.newired.com · read 9 Oct 2026
