Newgen Dynamic Case Management

Newgen Dynamic Case Management is a web-based case management product from Newgen Dynamic Case Management, headquartered in New Delhi, India, and founded in 1992. It supports case intake forms, workflow automation, approval workflows, audit trails, reporting dashboards, personalization, and document composition. AI-assisted classification helps organize case information. Retention rules, legal holds, and disposition workflows address records handling. API access is available, and deployment is hybrid. Mobile apps are supported. Information can be delivered through email, SMS, WhatsApp, print, portals, mobile apps, social channels, web, printer, archive, and FTP. A free trial is available with 10 users, 100 GB of storage, and 50,000 API calls per month. Professional Edition lists 100 users, unlimited storage, and 100,000 API calls per month. Enterprise Edition lists unlimited users and storage, with 100,000 API calls per month. Pricing is on request, and there is no free plan.

Newgen Dynamic Case Management combines intake, workflow, records controls, reporting, and broad delivery options. Its free trial provides a way to review the platform before requesting pricing.

It suits organizations managing cases, approvals, records, and communications across web and mobile channels. Teams needing hybrid deployment and structured retention workflows may find its listed capabilities relevant.