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- Naumen Workforce Management
On the recordRead 2 Oct 202613 facts
Naumen Workforce Management
Plans and prices
Base WFM
30,000 RUBa month
20 users included · load forecasting · automatic scheduling · standard rules and reports
Read 2 Oct 2026 · naumen.ru
Advanced WFM
50,000 RUBa month
20 users included · Base WFM features · standard historical statistics and online status integrations · schedule preferences
Read 2 Oct 2026 · naumen.ru
Advanced+ WFM
80,000 RUBa month
20 users included · Base WFM features · standard historical statistics and online status integrations · schedule preferences
Read 2 Oct 2026 · naumen.ru
On the record
- Безопасность доступа
- В проекте Райффайзенбанка для Naumen WFM была разработана ролевая модель разграничения доступа и настроена аутентификация операторов, менеджеров и аналитиков.naumen.ru · read 30 Sep 2026
- Целевая аудитория Cloud
- Облачная версия рекомендуется контакт-центрам и клиентским сервисам со штатом от 30 человек, а также массовому линейному персоналу в ритейле, бэк-офисе и на складах.naumen.ru · read 30 Sep 2026
- Cloud audience
- Naumen describes Cloud as suitable for contact centers and customer services with at least 30 staff, as well as mass frontline teams in retail, back offices, and warehouses.naumen.ru · read 2 Oct 2026
- Deployment
- Naumen offers on-premise and cloud deployment; its cloud subscription includes maintenance, support, and automatic updates.naumen.ru · read 2 Oct 2026
- Features
- The product supports attendance control, time tracking, process norming, staffing calculations, and real-time analytics.naumen.ru · read 2 Oct 2026
- Implementation
- Naumen says its cloud service can be configured and launched within several days, and does not require customer IT infrastructure.naumen.ru · read 2 Oct 2026
- Integrations
- Naumen says WFM integrates with enterprise ERP, HCM, BI, POS, CRM, and electronic queue systems.naumen.ru · read 2 Oct 2026
- Purpose
- Naumen WFM forecasts workload and plans staff schedules to match staffing needs, employee qualifications, company rules, and employee preferences.naumen.ru · read 2 Oct 2026
- Reporting
- The cloud version provides punctuality reporting and a T-13 time sheet for accounting.naumen.ru · read 2 Oct 2026
- Schedule management
- The cloud version lets employees manage schedules through a personal account and mobile app, exchange shifts, and receive schedule change notifications.naumen.ru · read 2 Oct 2026
- Security and registry
- Naumen states that Naumen WFM is included in the Russian software registry.naumen.ru · read 2 Oct 2026
- Support
- The cloud page lists chat support during business hours at 8×5 for Base and priority chat support at 12×7 for Advanced and Advanced+.naumen.ru · read 2 Oct 2026
- Trial
- Naumen WFM Cloud offers a free trial, but the opened page does not specify its duration.naumen.ru · read 2 Oct 2026
